Center Lead & Tutor Manager

Sylvan Learning - Langley, BC; Wake Forest (NC); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible schedule

Job summary

Sylvan Learning in the Greater Raleigh Area is seeking Lead Teachers to manage daily center operations, deliver tutoring across K-12 subjects, and ensure a high-quality customer experience at Wake Forest, Raleigh, Garner, and Knightdale locations.

The role requires strong customer service, scheduling skills, and collaboration with teachers and families. A four-year degree is preferred and flexible hours include evenings and some Saturdays.

Qualifications

• Four year degree preferred.
• Minimum of three years of customer service experience.
• Experience tutoring and/or teaching preferred.
• Experience using Microsoft Office and other standard business applications used by the Center, including current social media tools.
• Experience using social media (Facebook, Twitter, etc.) preferred.
• Familiarity with instructional technology and tablet computers preferred.
• Knowledge of current education trends preferred.

Responsibilities

• Manages the day-to-day operation of the Center while maintaining high quality personal customer service.
• Provide one on one and small group tutoring across a variety of K-12 subjects.
• Manages student programs.
• Manages instructional schedule.
• Effectively communicates with customers via email, phone, and text.
• Manages student, parent, and teacher expectations.
• Establishes and maintains collaborative relationships with teachers, educational specialists and other school administrators and parent/teacher organizations through school visits and community partnerships.

Skills

Customer service

People skills

Sales skills

Analytical thinking

Organizational skills

Written communication

Team player

Flexible schedule

Education

Bachelor's degree preferred

Tools

Microsoft Office

Social media tools

Job description

Sylvan Learning in the Greater Raleigh Area is seeking Lead Teachers to manage daily center operations, deliver tutoring across K-12 subjects, and ensure a high-quality customer experience at Wake Forest, Raleigh, Garner, and Knightdale locations.

The role requires strong customer service, scheduling skills, and collaboration with teachers and families. A four-year degree is preferred and flexible hours include evenings and some Saturdays.