Center Director

Workstream; Catonsville (MD); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Sylvan Tuition Incentives

Up to 100 hours of PTO per year

Job summary

Sylvan Learning is seeking a Center Director to drive center growth, oversee student progress, and maintain a KPI-backed operation. The role engages parents, students, and the community to deliver results and ensure educational excellence.

You will manage essential center operations, coordinate with the Director of Student Advancement, and lead a team to achieve enrollment and revenue goals while maintaining excellent customer service.

Qualifications

• Bachelor’s degree required; passion for education and academic success.
• Excellent communication and interpersonal skills with parents, students, staff and community.
• Ability to manage multiple tasks and lead a team in a fast-paced educational setting.

Responsibilities

• Drive local center business and growth.
• Assess students, meet with parents, set goals and plans for success.
• Manage payroll, billing, scheduling and labor planning.
• Provide top-notch customer service and handle calls/walk-ins during hours.
• Collaborate with Director of Student Advancement to ensure high-quality instruction.
• Maintain KPI system for sales and operations.

Skills

Fast-paced environment

Relationship builder

Goal setting & achievement

Exceptional communication

Time management

Team leadership

Adaptability

Positive attitude

Education

Bachelor’s degree

Job description

Sylvan Learning - Center Director

Join the Sylvan Learning team, where education is everything, learning is personal, great teachers inspire, technology accelerates, and results are achieved. Sylvan Learning is a globally recognized education franchise. Sylvan Learning provides personalized academic tutoring for students from kindergarten through 12th grade to help students get ahead or simply get caught up.

SALARY

• $50,000 -$55,000

BENEFITS

• Health Insurance
• Dental Insurance
• Sylvan Tuition Incentives
• Up to 100 hours of PTO per year (start date dependent)

WE ARE LOOKING FOR SOMEONE WHO:

• Driven and motivated by setting goals and achieving these goals for overall sales and enrollment growth
• Has a passion for education and a deep understanding of the importance of academic success.
• Thrives in a fast-paced environment and is comfortable wearing many hats.
• Is a natural relationship builder and has a passion for making, setting, and achieving goals.
• Possesses exceptional communication and interpersonal skills to build strong relationships with parents, students, colleagues, and the local community.
• Is committed to continuously improving performance metrics to ensure center and revenue growth as well as students’ educational growth.

At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact.

JOB DESCRIPTION-CENTER DIRECTOR

• The CD drives the business and business growth of the local center
• The CD assesses and observes students, followed by meeting with the parents to deliver results and observations along with setting goals and plans for success.
• The Center Director keeps the Center running smoothly by managing essential operational activities, such as teacher payroll, customer billing, account maintenance and monitoring, teacher scheduling and labor management.
• The CD is the friendly face of Sylvan, providing top-notch customer service and ensures all phone calls and walk-ins are answered promptly during business hours.
• The CD will work closely with the Director of Student Advancement to ensure that our instruction is top-notch.
• The CD assesses and observes students, followed by meeting with the parents to deliver results and observations along with setting goals and plans for success.
• The CD meets with parents to discuss enrollment options & opportunities, as well as ongoing support.
• The CD consistently maintains the KPI system of expectations in sales and operations.

SKILLS/REQUIREMENTS

• Thrives in a fast-paced environment and is comfortable wearing many hats.
• A natural relationship builder, with parents, students, colleagues and local community.
• Driven to make, set and achieve goals.
• Exceptional communication & interpersonal skills.
• Can define your "win" – we need someone that is hungry, and no, we don't mean for pizza!
• Multitask like it is going out of style- we do work with kids after all!
• Know how to control and manage your time
• Must love working with people and find kids fun! –Need we say more?
• Can handle a group text- Communication is key!
• You’re a leader who pulls not pushes.
• Believes in the power of Radical Honesty.
• Can embrace the phrase— “it always works out”- because it always works out.
• Loves to learn and values feedback as an opportunity to grow.
• Believes education is valuable and important!
• Know about Simon Sinek--or at least watched his Ted Talk before deciding to apply.
• Bachelor’s degree
• A passion for education and academic success.

Choosing Sylvan is about getting results and setting your child up for long-term success. At Sylvan, we’re focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning — all of which make a big impact in school and in life. For 40 years, we’ve helped millions of students achieve new levels of academic success.