Center Coordinator

Center for Social Dynamics; Roswell (GA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

401(k)

CSD-issued devices

Tuition reimbursement

Professional development

Job summary

Center for Social Dynamics is seeking a Center Coordinator to serve as the main contact for clients, families, and staff at the Roswell center. You will support daily operations, coordinate messaging, and help ensure a welcoming, professional environment for families and employees.

You will act as a liaison between clients and clinical teams, manage check-in/check-out, and handle admin tasks while ensuring confidentiality and smooth center operations.

Qualifications

• 1+ year of experience in client service, customer service, administrative, or similar role.
• Strong organizational skills and attention to detail.
• Compassionate, supportive, and customer-service-oriented approach.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as the first point of contact for clients, caregivers, team members, and visitors.
• Answer calls, respond to inquiries, route messages to the appropriate team members.
• Initiate outgoing calls and communications by telephone, email, fax, etc.
• Greet visitors and assist with visits and onboarding procedures.
• Assist with client check-in/check-out and verify caregiver information.
• Coordinate with clinical and administrative teams to support client needs.
• Prepare, organize, and assemble materials for the Clinical Team.
• Maintain office and kitchen supplies and coordinate replenishment.
• Communicate with caregivers and physicians as needed.

Skills

Client service experience

Organizational skills

Written and verbal communication

Microsoft Excel

Tools

Microsoft Excel

Job description

Position Details

• Full-Time, Non-Exempt Position
• Compensation: $20–$24 per hour
• Location: Roswell, NM
• Schedule: A blend of 7:30 AM–3:30 PM and 11:00 AM–7:00 PM shifts
• Onsite: This is an in-person position

Who we are

At Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart. From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment. With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth. We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve. At CSD, we don’t just change lives—we light them up.

What is a Center Coordinator?

The Center Coordinator serves as the central liaison for clients, caregivers, team members, and visitors at the CSD center. As one of the first points of contact for families and guests, this role helps create a welcoming and professional environment while ensuring day-to-day center operations run smoothly. This position combines customer service, administrative support, client communication, and facility coordination. The Center Coordinator works closely with clinical and administrative teams to help ensure clients and employees have the support and resources they need.

What your role is:

• Serve as the first point of contact for clients, caregivers, team members, and visitors who call, email, or visit the center.
• Answer incoming phone calls, respond to inquiries, and route calls or messages to the appropriate team members in a timely manner.
• Initiate outgoing calls and communications by telephone, email, fax, and other appropriate methods.
• Greet employees, clients, caregivers, and guests and help facilitate their visits with the CSD team.
• Support client arrival, departure, and drop-off procedures, including verifying appropriate caregiver information and ensuring clients are released only to authorized caregivers.
• Follow center check-in and safety procedures for employees, visitors, and guests.
• Collect, distribute, and organize incoming mail and other center correspondence.
• Assist with photocopying, scanning, filing, and distributing documents, including insurance provider checks and other time-sensitive materials.
• Research, organize, file, and locate clinical documents, including authorizations and other client records.
• Communicate with caregivers, program teams, physicians, and other healthcare providers as appropriate to support client needs.
• Assist the Clinical Team with preparing, organizing, and assembling materials.
• Maintain office and kitchen supplies and coordinate replenishment as needed.
• Coordinate with building management, maintenance, telecommunications, internet, and printer/copier service providers to address office needs.
• Monitor and report office safety or facility concerns, including maintaining appropriate records related to office keys and safety equipment.
• Ensure required safety posters, HR materials, and other center resources are properly displayed and maintained.
• Support center safety audits and compliance activities related to funding sources and organizational requirements.
• Understand and follow emergency procedures and assist with the implementation of emergency protocols when needed.
• Coordinate center events and meetings, including staff meetings and other onsite activities.
• Assist with post-office errands and other tasks necessary to support daily center operations.
• Help maintain an organized, welcoming, and professional center environment for clients, families, and employees.
• Perform additional duties as assigned to support the smooth and efficient operation of the center.

What's required from you?

• 1+ year of experience in a client service, customer service, administrative, or similar role.
• Strong organizational skills and attention to detail.
• Compassionate, supportive, and customer-service-oriented approach.
• Excellent written and verbal communication skills.
• Previous experience working in an office environment preferred.
• Knowledge or experience working with autism services preferred.
• Proficiency with Microsoft Excel highly preferred.
• Ability to manage multiple priorities and communicate effectively with clients, caregivers, and team members.
• Ability to maintain confidentiality and handle sensitive client and organizational information appropriately.
• Ability to commute to and work onsite at the Roswell center daily.

Physical Requirements

• Constant visual stimulation, including close and distance vision, reading, and computer work.
• Constant sitting with frequent movement in and out of a chair.
• Constant use of the telephone, including speaking and listening.
• Frequent typing and computer use.
• Frequent document handling, filing, and use of office equipment.
• Occasional walking throughout the building.
• Occasional bending, reaching, stooping, and pulling.
• Occasional lifting, carrying, or moving items up to 20 pounds.
• Occasional driving, including entering and exiting a vehicle and using upper and lower limbs to operate the vehicle.

Benefits & Perks

You will have an opportunity to grow your career in this purpose-filled industry where you can see results every day. Benefits include:

• Competitive, market pay based on experience, location, and skills
• Paid time off (PTO)
• 401(k)
• CSD-issued devices
• Free college or tuition reimbursement through our Dreams Come True program
• Opportunities for professional development and career growth

About Our TRUE Values

We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. There are no hidden agendas or motives at Center for Social Dynamics. We recognize and value each family's unique cultures, values, and generational dynamics. Understanding through tolerance, cooperation, and empathy in the pursuit of our mission. We never lose sight of who we are, the people we serve, and our purpose and meaning. Respect for all and the value that everyone brings toward accomplishing our mission. No one at CSD is worth more or less, and together we are greater than the sum of our parts. Excellence in our drive, passion, and commitment to our mission. CSD will always do what it takes to deliver the best, leave no one behind, and champion our cause.

Equal Employment Opportunity

CSD is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

LI-Onsite About Us

At Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart. From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment. With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth. We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve. At CSD, we don’t just change lives—we light them up.

About Our Values

Transparency in the work that we do and the actions we take to achieve our mission. There are no hidden agendas or motives at Center for Social Dynamics. Each family’s unique cultures, values, and generational dynamics. Understanding through tolerance, cooperation, and empathy in the pursuit of our mission. We never lose sight of who we are, the people we serve, and our purpose and meaning. Respect for all and the value that everyone brings towards accomplishing our mission. No one at CSD is worth more or less, and together we are greater than the sum of our parts. Excellence in our drive, passion, and commitment to our mission. CSD will always do what it takes to deliver the best, leave no one behind, and champion our cause. CSD is a proud equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Physical requirements may include but is not limited to:

Constant visual stimulation, including close vision, distance vision, reading, computer work Constant sitting; frequent up and down out of chair Constant use of telephone, speaking, listening Constant document handling, use of copier and fax machine, filing Frequent typing, use of computer Occasional walking around building Occasional bending, reaching, stooping, pulling Occasional lifting, carrying, moving of items up to 20 pounds Occasional walking to, bending to enter, sitting and using upper and lower limbs to drive car

At Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open up a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart. From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment. With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth. We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do. As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve. At CSD, we don’t just change lives—we light them up.