Center Associate: Customer Service & Shipping Pro

The UPS Store 7171; Lawrenceville (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A local shipping and mailing service in Lawrenceville, GA, is looking for a Full-Time Center Associate. The successful candidate will deliver world-class customer service, operate various office equipment, and provide accurate information on products and services. Key qualifications include a high school diploma or GED, retail experience, strong computer skills, and the ability to lift 40+ pounds. Benefits include paid vacation, sales commission, and health coverage. This role is perfect for friendly and reliable individuals with a passion for customer service.

Qualifications

• High school diploma or GED required.
• Previous retail/customer service experience preferred.
• Good communication and people skills needed.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills necessary.
• Strong verbal and written communication skills required.
• Must be prompt, reliable, and responsible.
• Ability to lift 40+ pounds is required.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers, team members, and leadership.
• Takes ownership of customer's shipping needs and offers solutions.
• Learns all product offerings, alternative solutions, and industry trends.
• Operates equipment, software, and devices expertly and teaches others.
• Maintains a clean and safe working environment.

Skills

Customer Service

Retail Experience

Communication Skills

Strong Computer Skills

Phone Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

A local shipping and mailing service in Lawrenceville, GA, is looking for a Full-Time Center Associate. The successful candidate will deliver world-class customer service, operate various office equipment, and provide accurate information on products and services. Key qualifications include a high school diploma or GED, retail experience, strong computer skills, and the ability to lift 40+ pounds. Benefits include paid vacation, sales commission, and health coverage. This role is perfect for friendly and reliable individuals with a passion for customer service.