Center Assistant

Kumon North America, Inc.; New York (NY); On-site; USD 17,000 - 22,000; Part time

Job summary

Kumon Math and Reading Center of Windsor is seeking a part-time Center Assistant to support instructors and manage front desk tasks. You will work evenings and weekends, assisting with instruction using Kumon methods and grading student work.

You will also handle enrollment, scheduling, and communication with students and parents while preparing student files and contributing to center marketing efforts. A customer service mindset and basic computer skills are essential.

Qualifications

• Strong verbal communication skills.
• Intermediate written communication skills preferred.
• Proficient math skills a plus.
• Proficient in basic computer usage.
• Customer service minded individual.

Responsibilities

• Work efficiently with one or two Kumon students at a time to provide instruction using Kumon methods and worksheets.
• Grade student work, ensure accuracy, and organize worksheets.
• Assist with front desk tasks: answer calls, enrollments, and appointment bookings.
• Communicate with students and parents during class, addressing needs professionally and quietly.
• Prepare student files and support center marketing initiatives and events.

Skills

Verbal communication

Written communication

Math skills

Basic computer usage

Customer service minded

Job description

Center Assistants support the Company Center Instructor and/or Assistant Instructors in a variety of instructional and center management tasks. Job responsibilities are assigned by the Company Center Instructor and/or Assistant Instructors based upon the needs of each center. This position is part‑time and may require you to work evenings and or on the weekend.

Early Learner/Primary Instruction:

• Working efficiently and effectively with one or two younger or new Kumon students at a time to provide instruction through utilization of the Kumon Method and worksheets
• Ensure proper study habits and work skills are being developed and train the students in center routine
• Individualizing strategies for student development based on student goals and communication with Instructor
• On‑going assessment of student skills development
• Work closely with Instructor to develop and understand lesson plan and goals for each student in order to properly administer instruction individually

Grading:

• Grading of student classwork, homework, and corrections and organizing of Student worksheets
• Ensuring Student classwork is completed and corrected to 100%
• Assessing oral reading ability with reading students and providing necessary feedback
• Provide assistance/guidance to students, as needed, adhering to Kumon Method standards and center procedures
• Provide Instructor with written or verbal feedback, as needed, based on student observations and/or student performance on worksheets
• Work with other grading assistants to create a balanced workload to ensure grading is completed before the end of class

Front Desk:

• Answer incoming phone calls
• Communicating with students and parents during class-time, addressing student and parental needs, professionally, quickly, and quietly
• Assist with book check in/out
• Booking Center Appointments
• Assisting with the enrollment process

General Responsibilities:

• Relay messages and Parental concerns to the Instructor or Assistant Instructor in a timely manner
• Prepare student files
• Developing own knowledge of Kumon method and worksheets
• Assisting with marketing initiatives and retention events (ex: student awards, goal‑setting parties
• Support Customer Service issues as they arise

Qualifications:

• Strong verbal communication skills, intermediate written communication skills preferred
• Proficient math skills a plus
• Proficient in basic computer usage
• Customer service minded individual