Center Administrator - Parkview

CenterWell Senior Primary Care; Surprise (AZ); On-site; USD 71,100 - 97,800; Full time

Benefits offered by this job

Bonus incentive plan

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

CenterWell Senior Primary Care in Surprise, AZ seeks a Clinic Administrator to lead the administrative and clinical operations of a multi-physician center. You will direct on-site teams, manage budgets, and collaborate with physicians and executives to ensure optimal patient outcomes.

The role requires 5+ years of leadership, primary care and Medicare familiarity, and EMR/HIM proficiency. The position offers 40 hours weekly with a pay range of $71,100–$97,800 and eligibility for a bonus plan,

Qualifications

• On-site work at assigned Center(s).
• 5+ years of operational leadership in a multi-physician office or clinical group, including front-of-house management and clinical operations, with direct coaching experience.
• Primary Care experience with full-risk VBC and familiarity with state and federal healthcare regulations.
• Experience with EMR/HIM systems and knowledge of multiple software tools.
• Ability to partner with physicians, office staff, hospital executives, medical groups, IPA's, community organizations, and health plan staff.
• Screening for TB as part of role responsibilities; adherence to flu vaccine policy.
• CPR certification; Florida associates require ACHA Level II Background clearance.

Responsibilities

• Plan and direct the work of professional and support personnel who provide outpatient care in a clinical setting.
• Work within prescribed guidelines and procedures.
• Collaborate with management and specialists in selection of methods and approaches.
• Lead staffing plan implementation and collaborate with clinicians to ensure optimal patient outcomes.
• Coordinate daily oversight of associates and manage a team of support/technical staff.
• Ensure consistency in execution across the team.
• Hold team members accountable for following established policies.

Skills

Operational leadership

Front-of-house management

Clinical operations

EMR/HIM systems

Population health knowledge

Medicare familiarity

Budget management

Coaching teams

Education

Bachelor's degree in Business Administration or Healthcare Administration

5+ years Healthcare Administration/Leadership experience (in lieu of degree)

Tools

EMR/HIM software tools

Job description

Become a part of our caring community. The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Center Administration works within specific guidelines and procedures. You will apply advanced technical knowledge to solve moderately complex problems. You will receive assignments in the form of goals and determine the approach, resources, schedules, and goals. You will work at the Peoria Clinic.

Location

CenterWell Senior Primary Care office located at 14749 W Mountain View Blvd, Ste 138, Surprise AZ 85374.

Clinic Administrator Role Overview

• Plan and direct the work of professional and support personnel who provide outpatient care to patients in a clinical setting
• Work within prescribed guidelines and procedures
• Collaborate with management and top professionals/specialists in selection of methods, techniques and approach
• Help lead implementation for staffing plans and procedures for the facility and work with clinicians to ensure optimal patient outcomes
• Perform escalated or more complex similar work, and manage a group of typically support and technical associates; coordinates and provide daily oversight to associates
• Ensure consistency in execution across team
• Hold team members accountable for following established policies.

Required Qualifications

Use your skills to make an impact

• You will work on-site at assigned Center(s).
• You will have 5+ years of operational leadership experience within a multi-physician office or clinical group. This experience includes front of house management and clinical operations. Additionally, you will have direct leadership experience and coach teams.
• You will have Primary Care experience, full-risk VBC experience of state and federal healthcare regulations.
• You will have Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of multiple software tools.
• You will have skills to allow you to partner with different people, both internally and externally. This range of people includes physicians, office staff, hospital executives, medical groups, IPA's, community organizations, and other health plan staff.
• You will be patient facing and run the Tuberculosis (TB) screening program. If selected for this role, we will require you to screen for TB.
• Humana will require you to adhere to its flu vaccine policy.
• You will have current CPR certification. Associates working in the State of Florida will need ACHA Level II Background clearance.

Ideal Candidate

• You will have a Bachelor's degree in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• You will have Basic knowledge of Population Health Strategy
• You will have Familiarity with Medicare
• You will have Experience managing a budget of $500,000+

Scheduled Weekly Hours

40

Pay Range

$71,100 - $97,800 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well‑being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well‑being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high‑quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior‑focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.