Center Administrator

Humana Inc; Grove Park (GA); On-site; USD 71,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

CenterWell Senior Primary Care, a Humana subsidiary, seeks a Manager, Clinic/Center Administration to plan and direct the work of professional and support staff delivering outpatient care in a clinical setting.

The role requires 5+ years of operational leadership in a multi-physician office, primary care experience with full-risk VBC exposure, EMR/HIM familiarity, and strong interpersonal skills to collaborate with clinicians, staff, and health plan partners.

Qualifications

• 5+ years of operational leadership experience within a multi-physician office or clinical group.
• Primary Care experience with full-risk VBC exposure to state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMR) or Health Information Management (HIM) systems.
• Proven interpersonal skills with the ability to interface effectively with physicians, office staff, hospital executives, medical groups and health plan staff.
• Candidates will be screened for TB and must adhere to Humana's flu vaccine policy.

Responsibilities

• Plan and direct the work of professional and support personnel who provide outpatient care in a clinical setting.
• Work within guidelines and procedures; apply advanced technical knowledge to solve moderately complex problems; determine approach, resources, schedules and goals.
• Develop and lead staffing plans and procedures for the facility and collaborate with clinicians to ensure patient outcomes.
• Make decisions related to resources, approach, and tactical operations for projects and initiatives within own department.

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Job description

Become a part of our caring community CenterWell Senior Primary Care, a subsidiary of Humana Inc., is the new brand for a primary care medical group practice with centers open or opening in Florida, Georgia, Kansas, Louisiana, Missouri, Nevada, North Carolina, South Carolina and Texas.

CenterWell Senior Primary Care has a strong emphasis on senior-focused primary care for members of Medicare Advantage health plans and is committed to providing personalized, high-quality primary care combined with an excellent patient experience.

CenterWell Senior Primary Care has experience in both the treatment and management of most chronic and acute-care conditions. The practices also provide health education and value-added, well-being services at the centers and around their neighborhoods to help both patients and community members improve their health.

At CenterWell Senior Primary Care, we want to help those in the communities we serve, including our team, lead their best lives. We support our team members in becoming happier, healthier, and more productive and personal lives. We promote lifelong well-being by giving our associate fresh perspective, new insights, and exciting opportunities to grow their careers. We focus our culture on teamwork and provide a positive and welcoming environment for all.

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting.

The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans and procedures for the facility and works with clinicians to ensure patient outcomes.

Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area.

Requires cross departmental collaboration, and conduct briefings and area meetings; maintain frequent contact with other managers across the department.

Required Qualifications

• Can work on-site at assigned Center(s).
• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience, full-risk VBC experience of state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of several software tools.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program.
• Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
• Current CPR certification.
• Associates working in the State of Florida will need ACHA Level II Background clearance.

Preferred Qualifications

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• Basic knowledge of Population Health Strategy
• Familiarity with Medicare
• Experience managing a budget of $500,000+

Scheduled Weekly Hours

40

Pay Range

Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care

CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.