Center Administrator

American Family Care Thornton; Denver (CO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading urgent care provider in Denver is seeking a Clinic Manager to oversee operations at their facility. Responsibilities include managing non-physician staff, ensuring high-quality patient care, and maintaining clinic standards. Ideal candidates should have supervisory experience in a medical office and strong communication skills. This role offers benefits such as paid time off, health insurance, and flexible scheduling.

Benefits

Paid time off

Health insurance

Dental insurance

Retirement benefits

Employee referral incentives

Flexible scheduling

Qualifications

• Minimum of two years experience in a supervisory role in a medical office preferred.
• Demonstrated skills in communication and customer service.
• Understanding of compliance and regulatory guidelines.

Responsibilities

• Manage all non-physician clinic staff.
• Ensure quality of patient care and compliance with policies.
• Recruit, hire, and complete onboarding for various roles.
• Monitor key performance indicators for continual improvement.

Skills

Written communication

Verbal communication

Customer service

Regulatory compliance understanding

Education

Bachelor's degree preferred

Job description

Job Description

Job Description

Benefits/Perks

• Paid time off
• Health insurance
• Dental insurance
• Retirement benefits
• Employee referral incentives
• Great small business work environment
• Flexible scheduling
• Additional perks!

Job Summary

To manage operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Responsibilities

• Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
• Supervise, evaluate, and execute performance evaluations of non-provider staff
• Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
• Ensure staff compliance with company policies and procedures and state and federal rules and regulations
• Lead and organize staff meetings, daily huddles, and in-service programs
• Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
• Ensure compliance with front office procedures and accuracy of financial transactions
• Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
• Monitor various key performance indicators and put programs in place for continual improvement

Qualifications

• Bachelors degree preferred
• A minimum of two years experience working in a supervisory role in a medical office preferred
• Demonstrated skills in written, verbal, and consultative communications
• Ability to deliver high levels of customer service and achieve customer satisfaction
• Understanding of compliance and regulatory guidelines

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF).