Cemetery Admin Specialist

US National Cemetery Administration; Portland (OR); On-site; USD 38,000 - 52,000; Full time

Job summary

The US National Cemetery Administration seeks a qualified candidate for a position at Willamette National Cemetery in Portland, Oregon. To qualify, you must meet the closing date requirements and demonstrate typing at least 40 words per minute, a valid REAL ID driver's license, and the ability to work outdoors in all weather.

You may qualify based on specialized experience or education (GS-05 level) and may substitute education for experience.

Qualifications

• One year of specialized experience equivalent to GS-05 in the organization.
• Experience using MS Word, Excel, Outlook, Teams to generate reports.
• Ability to gather data, coordinate meetings, and maintain filing systems.
• Ability to communicate with the public under stressful situations and handle conflicts constructively.
• Education options include graduate education or a Bachelor's degree with SAA.

Responsibilities

• Provide clerical support and data gathering for reports.
• Coordinate meetings and serve as a point of contact for issues.
• Assist in maintaining efficient filing systems and customer service.
• Contribute to writing and documentation tasks as needed.

Skills

Typing 40 wpm

Communication

Critical Thinking

Customer Service

Writing

Self-Management

Education

Graduate-level education (1 year)

Bachelor's degree with SAA

Combination: education + experience

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

This position is located at the Willamette National Cemetery in Portland, Oregon. To qualify for this position, applicants must meet requirements by the closing date of this announcement, 10/02/2026.

• Must have the ability to type at least 40 words per minute.
• Must possess and maintain a valid REAL ID compliant state driver's license.

You may qualify based on your experience and/or education, as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, meeting internal and external customer needs and establishing priorities and meeting deadlines, serving as the clearing point for issues or problems that arise, skill in communicating with the public under stressful situations, and handling conflicts and problems with customers constructively and appropriately.

OR,

• Education: Applicants may substitute education for specialized experience. To qualify based on education for this grade level you must have successful completion of 1 full year of graduate level education from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR a Bachelor's degree with Superior Academic Achievement (SAA): SAA is defined as (1) cumulative GPA of 3.0 or higher our of a possible 4.0 for all completed undergraduate courses, or those completed in the last 2 years of undergraduate study; (2) GPA of 3.5 or higher out of a possible 4.0 for all courses in your major field of study, or those courses in your major completed in the last two years; (3) Rank in the upper one-third of your class in the college, university, or major subdivision or (4) Membership in a national honor society (other than freshmen honor societies).

OR,

• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education (beyond 4 years of undergraduate level education earned).

You will be rated on the following Competencies for this position:

• Communication
• Critical Thinking
• Customer Service
• Self-Management
• Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is conducted outdoors in all weather conditions to include severe heat and cold. It involves walking, standing for long periods and carrying 23-35 pounds. Incumbent will be required to drive a government sedan, minivan, SUVs and/or pickup and must possess and maintain a valid state driver's license. Approximately one half of the work is performed in an outdoor setting; approximately on half of the work is performed in an office setting.

Selected applicants will be required to complete an online onboarding process.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.