Benefits
Employee discounts
About the Role
Join uBreakiFix in San Marcos, TX as a Cellphone Technician, where you'll play a crucial role in restoring devices to their former glory. If you have a passion for technology and enjoy helping customers, this is the perfect opportunity for you!
Responsibilities
- Repair a variety of electronic devices including but not limited to smartphones, tablets, and computers.
- Provide customers with solutions with our in-store services and Asurion connected home products.
- Repair devices in a quick and efficient manner.
- Keep accurate records of parts and materials during repairs.
- Maintain a tidy and clean work area at all times.
- Perform in your role and achieve your goals by performing timely repairs, providing excellent service, and creating satisfied customers.
Qualifications
- A passion for solving problems and delivering solutions.
- A love for people and the devices that enrich their lives.
- One or more years of customer service and/or repair experience.
- A willingness to learn new technologies.
- Reliable and flexible when it comes to dealing with difficult situations.
- The ability to quickly adapt in an ever-changing environment.
- Motivated to meet and exceed evolving key performance objectives.
- Experience with product service support or electronics troubleshooting.
- Knowledge of mobile devices, computers, and operating systems.
- Strong oral and written communication skills.
- Strong teamwork and collaboration skills.
- Able to pass a drug test and background check.