Cellcom Assistant Store Manager (Rib Mountain - Wausau, WI)

Nsight; Wausau (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Store Manager to support retail operations and drive sales in Wausau. This role involves overseeing staff, managing customer relations, and ensuring excellent service delivery. The ideal candidate will possess strong leadership and organizational skills, with a proven track record in sales and team development. If you thrive in a fast-paced environment and are passionate about retail, this opportunity offers a chance to make a significant impact while advancing your career in a supportive and goal-oriented atmosphere.

Qualifications

• High school education or equivalent required.
• 2+ years of sales leadership experience in a goal-driven environment.

Responsibilities

• Assist Store Manager in managing retail operations and staff.
• Meet sales and retention goals while ensuring staff training.

Skills

Leadership

Sales Skills

Organizational Skills

Communication Skills

Conflict Resolution

Coaching

Decision-Making

Education

High School Diploma or Equivalent

Tools

Basic Computer Operations

Job description

Cellcom Assistant Store Manager (Rib Mountain - Wausau, WI)

Sales - Rib Mountain, 226512 Rib Mountain Dr, Wausau, Wisconsin, United States of America Req #51

Tuesday, February 11, 2025

The Assistant Store Manager supports the Store Manager in driving sales and delivering excellent customer experiences, overseeing staff, sales activity, and overall store operations. They assist in hiring and training employees, ensuring they are properly coached to meet sales targets and provide exceptional service. Responsibilities include executing customer service processes, monitoring sales presentations, managing staffing schedules, maintaining store appearance, handling customer issues, managing inventory, and participating in marketing efforts to increase store traffic. The role requires strong leadership, sales, and organizational skills, with a willingness to work evenings and weekends as needed.

Responsibilities & Duties:

• Assist Store Manager in managing one or more retail stores, including staff, sales activity, customer relations, and overall operations.
• Meet established sales and retention goals for all products, conduct interviews, and make hiring decisions.
• Ensure staff is properly trained by enrolling new hires in training classes, providing on-the-job training, and tracking training attendance.
• Execute the customer service delivery process accurately and efficiently, consistently displaying a positive attitude and professional image, while also observing sales presentations, providing coaching for improvement, and developing staffing schedules to meet store traffic demands.
• Employees may be required to assist at different retail locations in addition to their usual work location.
• Other duties as assigned.

Requirements:

• High school education or equivalent is required, with at least two years of sales leadership experience in a goal-driven environment.
• Completion of the Retail Leadership Academy if lacking managerial experience (for internal applicants).
• Proficiency in communication, interpersonal, and managerial skills, including conflict resolution, coaching, and delegation.
• Strong organizational abilities, decision-making skills, and familiarity with basic computer operations.
• Valid driver's license is required, with the ability to work independently and maintain store operations effectively.

Individuals with a strong background in retail sales leadership, excellent communication and organizational skills, and the ability to effectively motivate and develop a team would excel in the role of Assistant Store Manager.