Cell Site Engineer II — Network Optimization and Support

Verizon Communications; Raleigh (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Tuition assistance

Job summary

Verizon Communications in Raleigh, NC seeks a network operations professional to troubleshoot, optimize, and maintain network systems in a 24x7 environment. You will analyze coverage, configure routers and switches, and provide timely updates to leadership.

The role requires a Bachelor’s degree or 1+ year of relevant experience, willingness to rotate shifts (including weekends/holidays), and a valid driver’s license to operate company vehicles. CCNA/CCNP credentials are a plus.

Qualifications

• Bachelor's degree or one or more years of relevant experience demonstrated through work experience and/or military experience.
• Willingness to work rotating shifts including weekends and holidays.
• Valid driver's license and willing to operate a company vehicle throughout the territories assigned.
• Technically aligned Associate’s Degree or Bachelor's Degree, Certifications - (CCNA, CCNP, and/or other vendor equivalents).
• Experience in routers, switches, Firewalls, load balancers and connection correlation from end to end.
• Experience in 4G/5G platforms.
• Computer support experience, including troubleshooting PC hardware and configurations.
• Strong customer service/vendor management experience.

Responsibilities

• Performing optimization, troubleshooting, and maintenance of network systems and applications to identify overall system availability and performance.
• Evaluating network coverage to find gaps, making recommendations to improve coverage, and helping to implement those recommendations.
• Configuring network routers and switches for network optimization.
• Complying with company- and industry-wide standard directives to maintain network performance and enhance efficiency.
• Providing timely and accurate network updates to leadership and external teams; communicating technical details in a clear and concise manner.

Skills

Network troubleshooting

Customer service

Problem solving

Teamwork

Education

Bachelor's degree or 1+ years experience

Tools

Routers & switches

Firewalls

Load balancers

Network optimization tools

Job description

Verizon Communications in Raleigh, NC seeks a network operations professional to troubleshoot, optimize, and maintain network systems in a 24x7 environment. You will analyze coverage, configure routers and switches, and provide timely updates to leadership.

The role requires a Bachelor’s degree or 1+ year of relevant experience, willingness to rotate shifts (including weekends/holidays), and a valid driver’s license to operate company vehicles. CCNA/CCNP credentials are a plus.