Cedric's Tavern Host- Flex

Biltmore; Asheville (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in hospitality is seeking a Cedric's Tavern Host. In this entry-level position, you'll greet and assist guests, manage reservations, and support dining operations at a renowned estate. This part-time role requires excellent customer service skills and the ability to thrive in a dynamic environment.

Benefits

Access to on-site health clinic

40% off estate retail & dining

Monthly housing or childcare assistance

Qualifications

• Previous customer/guest service experience preferred.
• Excellent verbal and written communication skills required.
• Ability to handle transactions accurately and professionally.

Responsibilities

• Greet and seat guests, maintain flow of seating.
• Manage reservations and respond to guest inquiries courteously.
• Ensure cleanliness and setup of the restaurant.

Skills

Customer service

Communication

Teamwork

Tools

OpenTable

Job description

Join to apply for the Cedric's Tavern Host- Flex role at Biltmore.

Get AI-powered advice on this job and more exclusive features.

Job Description

The starting pay range for this position begins at $16.32/hour and is based on the level of qualifications and relevant experience above the minimum requirements.

Hosts will courteously greet and escort guests to tables, assist in seating, and ensure Biltmore standards of service. They will maintain flow of seating by section, prepare the restaurant for service, and keep the room clean. Responsibilities include answering the telephone, taking reservations, maintaining the reservation book, and supporting the department and leadership.

Typical shifts vary between 10:00am and 10:00pm, with weekend availability required.

Benefits include:

• Access to Biltmore's on-site health clinic, wellness programs, and health fairs
• Year-round access to estate gardens and grounds, and 40% off estate retail & dining
• Monthly housing or childcare assistance, and home purchase support (eligibility dependent)
• And more!

Requirements:

Previous customer/guest service experience preferred. Experience in food and beverage roles in a full-service, upscale restaurant is ideal. Must have excellent verbal and written communication skills, a commitment to world-class guest service, and the ability to work effectively in a team. Ability to think quickly, exercise good judgment, and maintain composure in fast-paced environments is essential. Familiarity with reservations software such as OpenTable is helpful. Must pay attention to detail, handle transactions accurately, and present a professional appearance.

Physical Requirements:

• Lift up to 25 pounds regularly and up to 50 pounds occasionally.
• Perform physical movements like stooping, kneeling, reaching, etc.
• Remain ambulatory or stationary throughout shifts.
• Work indoors and outdoors in variable conditions.

Essential Job Duties:

• Greet and seat guests, present menus, and ensure smooth seating flow.
• Maintain courteous guest departure and invite return.
• Assist with table setup and communicate VIP or special requests.
• Answer phones, manage reservations, and respond to guest inquiries courteously.
• Maintain positive guest relations at all times.

Other Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Hospitality

#CB