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A leading healthcare provider seeks a Full-time Patient Care Representative to greet patients and assist with specimen collection and processing. This role requires effective communication skills and the ability to work in a fast-paced environment, contributing positively to patient care.
Position Purpose:
Greets patients, orders lab work, and collects and processes specimens for analysis by the clinical laboratory staff. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne.
What you will Do:
Performs clerical job duties associated with the outpatient drawing area.
Performs collection job duties associated with the outpatient drawing area.
Performs collection job duties associated with the Core Lab.
Performs processing job duties associated with the Core Lab.
Adheres to all safety, infection control and colleague health policies and procedures.
Based on principles of growth and development, provides care appropriate to the age related needs of the patients served on his/her assigned unit which may include:
Birth – 28 days Neonate
1 – 18 Months Infant
18 Months – 3 Years Toddler
3 – 6 Years Preschool-aged
6 – 12 Years School-aged
12 – 18 Years Adolescents
18 – 65 Years Adults
65+ Years Geriatric
Schedule:
1st Shift 8:30 am to 5 pm during the week and 6 am to 2:30 pm on weekends, rotating weekends
Minimum Qualifications:
High School Diploma or Equivalent
Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties. Intermediate language, basic math, intermediate reasoning ability. Personal computer. Ability to work as a team player. Ability to work well under pressure in a fast-paced environment. Ability to communicate politely and courteously.
Position Highlights and Benefits
We care about your well-being, both physical and mental, which is why our benefit package includes:
Ministry/Facility Information:
MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:
With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.
MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.