CE Sr. Technical Consultant CE Delivery · ·

Western Computer Inc.; United States; Remote; USD 136,000 - 180,000; Full time

Job summary

A leading company is seeking a Senior Technical Consultant to optimize client operations using Microsoft Dynamics 365 and Power Platform. This role involves system configuration, end-to-end implementation, and providing training and support to clients. With a focus on collaboration, you will enhance business processes and ensure seamless integration across functions. Join a dynamic team that values innovation and offers competitive compensation and benefits.

Benefits

Competitive Salary

Comprehensive Healthcare Coverage

401(k) Retirement Plan

Generous Paid Time Off

Remote Work Flexibility

Qualifications

• 7+ years of hands-on experience with Microsoft Dynamics 365 CE.
• Extensive experience in implementing Dynamics CE across multiple modules.

Responsibilities

• Collaborate with clients to understand their business needs.
• Lead the integration or migration from start to finish.
• Analyze existing operations and identify areas for improvement.

Skills

C#

JavaScript

Power Platform

Azure

Communication

Tools

KingswaySoft

Azure Data Factory

Celigo

Tybco

Azure DevOps

Job description

The Role:

The CE Sr. Technical Consultant plays a large role in supporting customers in designing and implementing the heart of their business. This role will be integral in improving processes, streamlining systems with respect to domain of focus, and can translate tech speak into human speak. This role will be working with our clients to optimize operations, configure systems, and keep things running smoothly.

Key Responsibilities:

Collaborate with Clients

• Work directly with our clients’ teams to understand their unique business needs and pain points.
• Gather detailed requirements and craft technical solutions that streamline their processes.
• Proactively ask questions that uncover pain points and demonstrate the value add of an integrated system.

System Configuration & Customization

• Configure systems with respect to focus area.
• Architect, design and develop customizations including Plugins, JavaScript, and integrations.
• Customize automation and integration to fit each client’s business model.
• Ensure best practices in security, performance and scalability.

End-to-End Implementation

• Lead the integration or migration from start to finish — this includes everything from initial scoping, system setup, testing, and go-live support
• Ensure the system is not just running, but exceeding expectations.

Process Optimization

• Analyze existing operations and identify areas for improvement.
• Propose solutions and an implementation plan that enhances efficiency and reduces cost.

Integration & Automation

• Collaborate with other teams to design and implement integrations with other systems (e.g., ERP, marketing automation platforms).
• Leverage Power Automate and other automation tools to streamline workflows and improve efficiency.
• Provide technical expertise in Power Platform including integrating with the API.
• Develop and optimize API integrations, data migrations and custom workflows.

Training & Support

• Provide training sessions for client teams to ensure they are comfortable and confident using their new systems.
• Offer ongoing support to troubleshoot issues, answer questions, and optimize system performance as the business grows.
• Mentor other consultants and provide knowledge and guidance on best practices.

Data Migration & Integrity

• Oversee the migration from legacy systems to new platforms.
• Ensure data accuracy and integrity throughout the process and beyond.

Project Management

• Work closely with the project manager to ensure deadlines are being met, hours allocation for tasks are within your abilities, and client satisfaction remains high.

Stay on the Cutting Edge

• Continuously monitor updates and new features in CE and Power Platform.

Cross-functional Collaboration

• Work with other consultants and departments to ensure seamless integration across all business functions.
• Knowledge of BC Synch and FO Dual Write components

Qualifications:

• 7+ years of hands-on experience with Microsoft Dynamics 365 Customer Engagement (CE)/Power Platform development.
• Extensive experience in implementing Dynamics CE or Power Platform across multiple modules, including Sales, Service, Marketing, and Field Service.
• Strong expertise in C#, .NET, JavaScript, Power Platform, and Azure.
• Wide range of experience with Microsoft Power Platform (Power Automate, Power BI, Power Apps) and Azure services.
• Experience with enterprise-level implementations and complex integrations.
• Understanding how to work in the tools of the trade (KingswaySoft, Azure Data Factory, Celigo, Tybco, Azure DevOps).
• Strong ability to analyze business processes and translate them into system configurations.
• Demonstrated ability to troubleshoot issues and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to interact with technical and non-technical stakeholders.
• Strong organizational and time-management skills.

The Perks:

• Stellar Salary: Get ready to be rewarded handsomely, with a competitive salary ranging from $136k - $180k OTE per year. Your skills and experience are pure gold, and we want to show you the appreciation you deserve.

• Super Healthcare Benefits: Say goodbye to worries about medical, dental, and vision costs. We've got your back with access comprehensive healthcare coverage, and yours is covered!

• Retirement Treasure: Invest in your future with access to a 401(k) retirement plan. Your financial security is important, and we're here to help you build it.

• Time to Chill: We believe in the power of relaxation. Enjoy generous paid time off for vacations, holidays, and those inevitable sick days. Work hard, but don't forget to play hard!

• Remote Work Magic: Embrace the freedom to work remotely from the location of your choice.

Who we are:

We've been on an exciting mission since 1987 to partner with customers as they transform and grow their businesses. As a Microsoft Solution Partner, we’re recognized as a top partner. We owe that success to our team of 150+ Microsoft Dynamics 365 and Power Platform solutions experts who pair business needs with system capabilities to create the recipe for success. We are continuously innovating to maximize our customers’ technology investments. From our IP products to our teams who always have a little fun, we are not your average ERP company.

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups are more likely to only apply to jobs if they meet 100% of the listed qualifications. Western Computer encourages you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!