CE- CUSTOMER SERVICE ATTENDANT (CORE)

City of Coppell; Coppell (TX); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

PARS ARS 457 Plan

Flexible scheduling

Job summary

The City of Coppell's CORE is seeking a Customer Service Attendant to welcome guests, inform them about programs, and assist with memberships and facility usage.

The role offers a flexible part-time schedule up to 20 hours per week and an hourly pay rate starting at $20.12, with progression to $29.17 per hour under Pay Grade #6. CPR/First Aid certification is preferred and may be required after hire.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age or older.
• CPR/First Aid preferred; required upon hire.
• Knowledge of customer service and basic office equipment.
• Ability to process and reconcile financial transactions and accept electronic payments.

Responsibilities

• Greet patrons and connect them with Coppell programs.
• Process memberships and assist with facility usage.
• Provide courteous assistance and resolve customer concerns.
• Maintain accurate transaction records.

Skills

Customer service

Office equipment

Cash handling

CPR knowledge

Education

High School Diploma/GED

Tools

POS system

Electronic payments

Transaction reconciliation

Job description

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The Opportunity

Turn your energy and passion for helping people into meaningful community connections at The CORE! As a Customer Service Attendant, you’ll help every patron feel welcome, informed, and ready to enjoy all we offer. From greeting guests and connecting them with programs to processing memberships and supporting a safe, inviting fitness center, you’ll bring variety and purpose to each shift. If you’re comfortable with technology, attentive to detail, and skilled at handling customer concerns with patience and care, join a team that values collaboration and takes pride in serving the Coppell community.

Schedule Commitment

Works a flexible, part-time schedule of up to 20 hours per week, which may include weekdays, evenings, weekends, and holidays.

Pay Plan

This opportunity is non-exempt and on Pay Grade #6. The full Pay Grade Range is shown for growth and development opportunities within the determination is supported by budget availability and qualifications of the candidate to maintain internal equity.

Hiring Rate: $20.12

• Min: $20.12
• Mid: $24.64
• Max: $29.17

Candidate Engagement Plan

This opportunity will remain open until our team is complete. Our hiring team is completing weekly application material review. Selected candidates will be invited to participate in a in-person Interview.

Eligibility

Experience

• High School Diploma/GED
• 18 Years of age, or older
• Certification of CPR/FA is preferred; it will be required upon hire for continued employment.

Knowledge/Skills/Abilities

Employees must possess a knowledge of customer service and basic office equipment. Knowledge of CPR and related techniques is preferred. Knowledge of how to accurately process and reconcile financial transactions and the ability to process electronic payments and maintain accurate transaction records.

In accordance with the ADA, the City of Coppell is willing to consider any reasonable accommodation.

• Individual CORE Membership for the duration of employment with the City of Coppell.
• PARS ARS Plan
  • A federal law, the Omnibus Budget Reconciliation Act of 1990 (OBRA 90), requires that governmental employees who are not members of their employer’s existing retirement system be covered by Social Security or an alternate plan. You are enrolled in an alternate plan called the Public Agency Retirement Services Alternate Retirement System 457 Plan (PARS ARS 457). PARS ARS 457 satisfies federal requirements and provides cost savings to you and your employer when compared to Social Security. The PARS ARS 457 plan only requires a minimum contribution of 7.5% to your retirement account. This information is a general description of what you can expect as a participant in PARS ARS 457. The Plan Document contains a more detailed description, and your employer has a copy, which you may read. The Plan Document shall govern if this description states something different.
  • Enrollment in the PARS ARS 457 Plan is automatic for eligible employees.
  • Each pay period, 6.2% of your wages will be deducted from your pay and deposited into your PARS ARS account. Your contributions are made on a pre-tax basis.
  • Each pay period, your employer will also contribute the equivalent of 1.3% of your wages to your PARS ARS account. Employer contributions are also made on a pre-tax basis.
  • Investment activity will be credited to your PARS ARS account based on your monthly account activity and will accumulate tax-free until your termination from the plan and the distribution of your account balance.