CDOC - Technician III (Library) CSP

Colorado Department of Corrections; Cañon City (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

The Colorado Department of Corrections is seeking a Library Technician III to oversee daily library operations within Canon City’s adult correctional facility. You will plan services, supervise clerks, manage budgets, and ensure compliance with library standards while supporting offender education and recreation needs.

Under the supervision of senior librarians and program managers, you will develop procedures, monitor work quality, handle records, and contribute to emergency coverage.

Job description

Department Information

Who May Apply: This position is only open to Colorado state residents.

Location: Canon City, CO. This posting may be used to fill future vacancies at this location.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined;
• Contribution Plan plus 401K and 457 plans. Member Contribution Rates . Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
• Medical and dental health plans;
• Short and long term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits. for more information.
• This position is compensated on a bi-weekly pay cycle.

Description Of Job

This position is under the direction of a Regional Librarian, Programs Manager and Programs Supervisor, supervise the daily operation of a library in an adult correctional facility serving offenders of multiple classification levels. Working closely with the Regional Librarian, Program Manager/Administrator V, and Program Supervisor, it designs and implements the administrative operations of the library, including creating and revising procedures; writing, updating, and revising procedure manuals; planning, scheduling, and assigning work projects to offender library employees; developing work standards and monitoring work quality and flow; monitoring and planning for the expenditure of library funds; solving and proposing solutions to problems affecting the library operations and work standards; and exercising discretion regarding the application of library policies and procedures. This position will make them available to assist in other areas of the facility during emergency situations/lockdowns.

Primary Duties in Offender Service include, but are not limited to:

• Position is responsible for providing technical and administrative support to one or more work units;
• Supervise day-to-day general library operations;
• In cooperation with the assigned regional librarian and facility programs manager, plan library services, including programs and budgetary needs;
• Recommend materials for addition to the library collection to meet the educational, informational and recreational needs of the offender population;
• Supervise library clerks: assign tasks to library clerks, monitor progress and workflow, schedule work, establish work standards, and check the final product;
• Perform library computer functions: maintain currency and accuracy of patron and material records in the integrated library system (ILS), ensuring the catalog is compliant with library standards by and determining what changes and edits are made to bibliographic records; access the Internet and use information literacy skills to respond to reference questions; access Ingram ipage (online book selection and ordering tool) to locate and evaluate materials for selection; perform interlibrary loan functions, utilize the Colorado Correctional Libraries Intranet to locate library procedures, resources, check with other DOC library staff, and interpret guidelines based upon the given circumstances of a situation;
• Monitor behavior of offender library users, enforce security regulations and library rules, call for the ejection of problem offenders, write reports on rule infractions, and act on resolving conflicts between offenders;
• Compose and distribute monthly narrative and statistical reports;
• Other duties as assigned.

Minimum Qualifications, Substitutions, Conditions Of Employment & Appeal Rights

Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for . This information will be used to help determine compensation for the position. "See resume" statements cannot be accepted in lieu of the “work experience" section of the application. Additional work experience will not be accepted after the job announcement close date for compensation purposes.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher.

Class Code & Classification Description

H4M3XX Technician III

Minimum Qualifications

Three years of *technical or **high-level clerical experience. (This experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement.)

• Technical work is skilled work in the practical application of specialized techniques, procedures, practices, or methods in order to accomplish tasks. The specialized work is a direct extension of a professional field which requires an understanding of that field in order to carry out the practical nature of the work.
• High-Level clerical experience includes the following: document creation, word processing; creating and revising office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures. NOTE: Retail, food service or call center customer service is not in an office support environment and will not be given credit toward the minimum requirements.

Or

A combination of College, university or non-correspondence school course and/or relevant experience in an occupation related to the work assigned equal to three (3) years.

A copy of your unofficial college transcript with your name, institution name, degree and date conferred must be attached to your application to verify your education.

Required Competencies

• Ability to be innovative and focus on process improvement;
• Utilize data in various forms to fulfill job requirements;
• Proven ability to work effectively and courteously with internal/external customers/clients;
• Demonstrate strong organizational skills and the ability to multitask;
• Detail oriented and highly accurate;
• Possess basic math skills;
• Excellent oral and written communication skills;
• Strong analytical and critical thinking skills;
• Demonstrate the ability and willingness to be a strong team member;
• Ability to adapt to changes and remain flexible;
• Demonstrate a high level of integrity;
• Demonstrate a high degree of personal and professional pride;
• Self-control, a strong sense of ability to work in stressful, potentially violent situations;
• Ability to remain alert, emotionally stable, and mentally resilient under pressure and observant throughout their shift;
• Tolerance to stress, confinement, and high-stakes interaction;
• Ability to read and comprehend the English language;
• Ability to effectively communicate fluently in English both verbally and in writing;
• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

Preferred Qualifications

• Advanced knowledge and proven work experience in Microsoft Office (Excel, Word, PowerPoint, and Access) and Google Applications (Drive, Sheets, Docs, and Forms);
• Progressive experience working in a fast-paced customers-oriented environment with a focus on delivering a high level of customer service;
• Experience completing multiple projects simultaneously with on-going, frequent, deadlines;
• Proven quality assurance experience, monitoring work, checking for errors and verifying accuracy.

IMPORTANT INFORMATION

The Assessment Process

Your application will be reviewed to determine if you meet the minimum Qualifications (MQ's). Applicants that meet MQ’s will be included in the Comparative Analysis process. Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, Online Assessment, oral assessment, written performance assessment or it may include a review of your application material and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants in order to establish an eligible list for referral to the hiring manager for final consideration.

Be sure the “Work Experience” section of your application is complete and specifically addresses your qualifications, experience, and accomplishments as they relate to the Description of the Job, Minimum Qualifications , Required Competencies and Preferred Qualifications as listed above. Resumes and “see resume” statements will not be accepted in lieu of the “Work Experience” section of the application. Failure to include adequate information or follow instructions by the closing date may result in your application not being accepted and/or may affect your score, rank or inclusion in the final pool of eligible applicants.

Employees who are rehired or reinstated within six months of their separation will return at either their previous pay rate if hired into the same class level or based on their time in the class series, whichever is higher. Those rehired or reinstated after six months' separation will be calculated using the same formula for new hires and promotions.

Please note that while this change in role may constitute a change in title and/or responsibility, salary adjustments are not guaranteed and may be influenced by factors such as internal pay equity, budget constraints, market benchmarks, or the individual’s current compensation level. Any changes to compensation will be determined separately and communicated accordingly.

If you have transcripts, a license or other relevant documentation regarding your qualifications, upload and attach copies to your application.

If an unofficial copy of transcripts is being submitted at the time of application, transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be included as part of your application materials. Failure to provide a transcript or credential evaluation report may prevent your application from moving forward in the selection process.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

In order to process a background investigation, your application must include at least (10) ten years of the most current work experience unless experience related to the job for which you are applying is later than (10) years. Failure to provide this information could result in delays and/or elimination from the background investigation process.

Conditions of Employment

• Must be 21 years of age
• Possess a valid driver’s license. Drivers must maintain a valid, non-restricted Colorado driver’s license, obey traffic laws, and be able to safely operate a motor vehicle. State drivers are expected to maintain a safe driving record consistent with Colorado Division of Human Resources Universal Policy Driving Standards . Eligibility to drive a State-owned vehicle, includes holding a valid Colorado driver’s license within 30 days of employment or residency change and meeting specific driving record criteria. Serious traffic violations, including DUIs or reckless driving, can disqualify drivers for up to seven years. A ll State Vehicles are monitored by telematics for safe operation and employees have no reasonable expectation of privacy while using an agency State Fleet vehicle.
• Possess a high school diploma or GED
• Former State employees who were disciplinarily terminated or resigned in lieu of termination are required to:
• Disclose the details of the prior termination or resignation on the application.
• Explain why the circumstances of the prior separation should not disqualify them from the current position.
• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDOC.
• Have NO felony convictions, to include any actions defined in 5 U.S.C. 301; U.S.C. 509, 510; 42 U.S.C. 15601-15609. The CDOC shall not hire nor promote anyone who may have contact with an offender who has engaged in sexual abuse which includes acts, activity, and sexual behavior, in a prison or other