CDOC - Program Assistant I (Colorado Springs)

State of Colorado; Colorado Springs (CO); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

PERA retirement benefits

Medical and dental health plans

Disability coverage

Paid holidays and leave

Tuition reimbursement

Job summary

State of Colorado is seeking a Program Assistant I in Colorado Springs to provide detailed data information to leadership and to manage budgeting and reporting activities across Behavioral Health programs. The role supports executives, liaises with stakeholders, and ensures efficient office operations.

The position requires four years of clerical experience or equivalent education/experience, with transcripts to claim credit, and residency in Colorado at the time of application.

Qualifications

• Four (4) years of general clerical experience related to the work assigned to this position. This experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement. Work experience less than full time will be prorated.
• A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as related to the work assigned equal to four (4) years. You MUST submit a copy of your unofficial transcripts with your name, college name, degree and date conferred in order to receive credit.

Responsibilities

• Provide programmatic support on behalf of an executive or director.
• Serve as the primary liaison between the work unit staff, and program internal and external stakeholders.
• Provide outstanding customer service to CDOC employees, outside agencies, and the public.
• Interpret, explain, and apply basic principles, rules, regulations, policies, precedents, guidelines, and objectives.
• Organize and establish work processes to provide support to management, ensuring the delivery of designated services and optimal office processes.
• Analyze, evaluate, develop, and implement work processes to achieve program efficiency and deliver needed services effectively.
• Run reports, research raw data and sort appropriately, in order to provide to executive staff clear and concise information, in order to make best business decisions and/or to report agency status on goals.
• Provide assistance with technical budget detail matter, such as preparing budget documents, and estimating budget needs.
• Prepare executive presentations, reports, memos, letters, and other documents.
• Review records and reports pertaining to activities such as production, processes, and procedures to verify details, monitor work activities, and evaluate program performance.
• Read and analyze documents, submissions, and reports to determine program significance and proper distribution.
• Handle all arrangements for the office related to meetings, coordinate events, and other office needs.
• Update and maintain systems, such as databases and tracking systems, to ensure efficient operation and to ensure timely follow-up on outstanding issues.
• Implement, revise and create office practices and procedures; adhere to state, fiscal and personnel rules.
• Other duties, as assigned.

Job description

This position is only open to Colorado state residents.

This Program Assistant I position is located at CDOC Headquarters in Colorado Springs, Colorado

This posting may be used to fill future vacancies at this location.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

In addition to a great agency and rewarding, meaningful work, we offer:

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Member Contribution Rates. Correctional Officers I-IV qualify as "Safety Officers" and are eligible for increased PERA benefits;
• Medical and dental health plans;
• Short- and long-term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits. for more information.
• This position is compensated on a bi-weekly pay cycle.

This position provides detailed data information to the Chief of Behavioral Health Services, Substance Use Disorder Program Administrator, Psychologist Administrator, Mental Health Program Administrator. Provide detailed budget information to the TC Supervisors and the Administrator of Substance Use Disorder. Participates in planning of treatment delivery activities, quality assurance, data analysis, manages hard copy and electronic data in various archives and computer software packages, disseminates criminal justice information and data regarding treatment delivery activities to departmental staff and other government agencies, maintains databases to illustrate program activity and information in demographic and budget areas, and maintains information regarding Substance Use Disorder Treatment Services licensure of individual facilities. Communicates directly with Behavioral Health program administrators and facility supervisors to collect data and information needed for Division and Agency reporting. Tracks project status and help manage completion dates for Behavioral Health leadership. Studies and manages Behavioral Health Grants budget and planning information to determine projected program needs. Position is expected to assist in the development of project proposals, reporting, zero based budget projections, and other duties as assigned. This position will also serve as a backup for the Clinical Staff Resource Coordinator and the Clinical Office Manager.

Primary job responsibilities include, but are not limited to:

• Provide programmatic support on behalf of an executive or director;
• Serve as the primary liaison between the work unit staff, and programinternal and external stakeholders;
• Provide outstanding customer service to CDOC employees, outside agencies, and the public;
• Interpret, explain, and apply basic principles, rules, regulations, policies, precedents, guidelines, and objectives;
• Organize and establish work processes to provide support to management, ensuring the delivery of designated servicesand optimal office processes;
• Analyze, evaluate, develop, and implement work processes to achieve program efficiency and deliver needed services effectively;
• Run reports, research raw data and sort appropriately, in order to provide to executive staff clear and concise information, in order to make best business decisions and/or to report agency status on goals;
• Provide assistance with technical budget detail matter, such as preparing budget documents, and estimating budget needs;
• Prepare executive presentations, reports, memos, letters,and other documents;
• Review records and reports pertaining to activities such as production, processes, and procedures to verify details, monitor work activities, and evaluate program performance;
• Read and analyze documents, submissions, and reports to determine program significance and proper distribution;
• Handle all arrangements for the office related to meetings, coordinate events, and other office needs;
• Update and maintain systems, such as databases and tracking systems, to ensure efficient operation and to ensure timely follow-up on outstanding issues;
• Implement, revise and create office practices and procedures; adhere to state, fiscal and personnel rules;
• Other duties, as assigned.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H4R1XX Program Assistant I

Minimum Qualifications:

Experience Only:

Four (4) years of general clerical experience related to the work assigned to this position. This experience must be clearly described, in your own words, within the work experience section of your application to meet this requirement. Work experience less than full time will be prorated.

*Clerical duties may include: document creation, word processing; create and revise office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility, authenticity, or identity; accounting for the unit's allotted funds by authorizing operating expenditures, data entry; printing, scanning, and making copies; scheduling; arrange meeting logistics and equipment; record keeping, filing and maintenance; answering multi-line phones; and general administrative tasks in an office support environment.

Education and Experience:

A combination of related education in Business, Criminal Justice or a similar discipline and/or relevant experience as related to the work assigned equal to four (4) years. You MUST submit a copy of your unofficial transcripts with your name, college name, degree and date conferred in order to receive credit.

Only applicants who meet the minimum qualifications for the vacancy will be included in the comparative analysis process.

Ensure that the “Work Experience