CDL Shuttle Bus Driver

Tag-B Group; Washington (District of Columbia); On-site; USD 36,000 - 54,000; Full time

Job summary

Tag-B Group in Washington, DC is seeking a reliable Shuttle Driver to transport passengers to assigned destinations on morning and evening shifts. The role emphasizes safety, punctuality and courteous customer service.

You will perform pre- and post-trip inspections, assist passengers including those with mobility needs, and maintain accurate logs while communicating with dispatch. A Class B license with passenger endorsement and a clean driving record are required.

Qualifications

• Must hold valid Class B license with passenger endorsement.
• Unexpired Medical Certificate.
• Able to pass drug screen and criminal background check.
• At least 20 years old.
• Clean driving record with no major violations in 5 years.
• Meet MVR guidelines and maintain professional appearance.
• Reliable transportation to and from work.

Responsibilities

• Provide daily transportation for passengers to and from destinations.
• Greet customers and provide courteous, timely service.
• Assist passengers, including those with disabilities, using wheelchair lifts if needed.
• Perform pre- and post-trip inspections and report issues.
• Operate shuttle bus safely and follow DOT and company procedures.
• Maintain fueling logs and keep vehicle clean and presentable.
• Communicate with dispatch via two-way radio and report incidents promptly.

Skills

Communication

Customer service

English proficiency

Flexibility

Feedback openness

Job description

Job Description

This position is responsible for the effective, efficient and safe transportation, loading and unloading of passengers & employees to and from the assigned destinations, and to ensure that all activities support the safety and welfare of all passengers.

We are currently hiring for morning and evening shifts Monday-Friday with a planned start date in Mid-August. Please indicate your availability or preferred shift when you apply.

Essential Functions:

• Reliable and punctual attendance is paramount to this position.
• Works well with others and is a strong team player.
• Greet customers, be responsive and timely with correspondence and problem resolution, display a caring attitude and develop a rapport with all passengers.
• Anticipate guest needs wherever possible and exhibit a sincere desire to meet or exceed them.
• Assist passengers with general information about the local area.
• To work with and without supervision and follow the direction of supervisors when requests are made.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times.
• Provide daily transportation for passengers to and from destinations.
• Perform pre- and post-inspection activities to ensure proper operating conditions, adherence to Company & DOT standards, and compliance with proper safety and maintenance standards.
• Assist passengers when boarding and exiting the vehicle. Ensure the loading and unloading of passengers to and from destinations, to include the operation of specialized equipment for unloading passengers with special needs, (i.e., wheelchair lifts and tie-downs).
• Prepare and submit accident/incident reports in a timely manner.
• Perform daily/ routine cleaning and shuttle maintenance activities; maintain a neat and orderly appearance to include assigned uniforms.
• Conduct re-fueling activities, to include maintaining assigned fuel usage logs.
• Comply with Federal DOT requirements, State driving regulations, city and Airport safety rules, and procedures.
• Establish and maintain effective communication and working relationships with passengers, co-workers, supervisors, managers, etc.
• Use a two-way radio to interact and communicate professionally with the dispatch office and/or supervisor.
• Report accidents, problems, and other required shuttle information (both mechanical and cosmetic) to management in a timely manner.
• Keep the shuttle bus secure and follow all safety procedures.
• Maintain alertness and be observant of any activity, both authorized and unauthorized, and take appropriate actions.
• Adhere to all safety codes and OSHA standards.
• Respond to all guest/visitor inquiries and resolve service/ customer discrepancies accordingly in a respectable manner.
• Perform other related/ additional duties and tasks as assigned.

REQUIREMENTS:

• Must have valid Class B license and have at least 2 years of licensed driving experience, with passenger endorsement.
• Must have an unexpired Medical Certificate.
• Must be able to submit and pass a drug screen and criminal background check.
• Must be at least 20 years of age.
• Must be able to meet the following MVR guidelines:
• Have a clean driving record (no moving violations in 3 years and no DUIs, suspended licenses, etc.)
• No Major violations within a 5-year period (speeding over 15+ mph, driving without a license, etc.)
• No active reckless driving violations (within 5 years)
• No active leave the scene, vehicular homicide/ assault violation.
• No record or refusing an alcohol test required by Law Enforcement.
• No violation of an "out of service" order.
• No violation constituting a serious traffic offense: Improper or erratic lane change/Following too closely/Connection to Fatal Accident. Driving a commercial vehicle without proper/verified license or endorsement. Texting while driving a commercial motor vehicle and/or using a cell phone. Violating a railroad crossing rule while operating a commercial motor vehicle.
• Maintain a professional appearance (no body piercings or visible tattoos)
• Reliable transportation to and from work.

SKILLS:

• Ability to communicate professionally by conveying information effectively.
• Must possess an outgoing and enthusiastic personality.
• Ability to speak, read, and comprehends the English language.
• Ability to work flexible shifts/ hours (days, evenings, weekends, holidays), including overtime, peak volume periods, vacated shifts
• Must be open to feedback, differing opinions, and other points of view.