CDL Driver Supervisor

Borden Dairy; Cleveland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Borden Dairy is seeking a District Sales Leader to oversee daily delivery-driver operations, ensure DOT compliance, and drive route efficiency. You will mentor Route Sales Representatives, support training efforts, and align safety with service goals across the distribution network.

The role emphasizes hands-on leadership, data-driven decisions, and collaboration with cross-functional teams to improve performance and customer satisfaction in a dynamic dairy distribution environment.

Qualifications

• Four years of supervisory experience in a distribution or logistics environment.
• Ability to read, write and communicate effectively in English; bilingual is a plus.
• Class A or B CDL with Air Brake endorsement required.
• Medical Examiner's Certificate in accordance with FMCSA Part 391.41.
• Strong analytical and problem‑solving skills with a systematic approach.
• Experience in training, mentoring and developing team members.

Responsibilities

• Supervise Route Sales Representatives to ensure high performance and customer satisfaction.
• Support the Distribution Manager in training initiatives, operational efficiency, data analysis, equipment utilization, and route optimization.
• Assist in scheduling and performance evaluation of Route Sales Representatives.
• Identify and implement process improvements using a continuous improvement mindset.
• Enforce all company policies, safety protocols, and regulatory compliance standards.
• Ensure proper use of PPE in accordance with OSHA regulations.
• Foster strong, collaborative relationships with the supply chain leadership team.
• Partner with cross-functional departments to meet safety, service, cost, and personnel goals.

Skills

Leadership

Training

Analytical

Communication

Team building

Problem solving

Education

Associate's degree preferred

High school diploma or GED required

Job description

We're on the Moo-ve with new opportunities!! And you know, if it's Borden, it's got to be good!

At Borden Dairy, we've embraced the "Glass Half Full"\ mindset since 1857. Guided by our beloved mascot, Elsie, we spread joy and optimism to American families everywhere. Our mission is simple: to be the best-in-class dairy brand in every market we serve.

As we look to the future, Borden is entering an exciting phase — reintroducing Elsie to a new generation and reaffirming our commitment to quality, tradition, and community.

Join Elsie's Herd today!

Position Summary:

Borden Dairy is seeking a people-focused, hands-on professional to join our team as a District Sales Leader. In this dynamic leadership role, you will oversee the daily operations of delivery drivers, ensuring compliance with DOT regulations and driving departmental efficiency. You will play a key role in routing, standardization, and training efforts to support the safe and effective distribution of company products.

Job Responsibilities:

• Supervise, lead, and mentor Route Sales Representatives to ensure high performance and customer satisfaction.
• Support the Distribution Manager in training initiatives, operational efficiency, data analysis, equipment utilization, and route optimization.
• Assist in scheduling and performance evaluation of Route Sales Representatives.
• Identify and implement process improvements using a continuous improvement mindset.
• Enforce all company policies, safety protocols, and regulatory compliance standards.
• Ensure proper use of personal protective equipment (PPE) in accordance with OSHA regulations.
• Foster strong, collaborative relationships with the supply chain leadership team.
• Partner with cross-functional departments to meet safety, service, cost, and personnel goals.

Qualifications:

• Associate's degree in a related field preferred; high school diploma or GED required.
• Minimum of four years of supervisory experience in a distribution or logistics environment.
• Working knowledge of Continuous Improvement methodologies is highly desirable.
• Ability to read, write, and communicate effectively in English; capable of performing basic mathematical calculations and accurately recording data. Bilingual skills are beneficial.
• Strong analytical and problem-solving skills with a systematic approach.
• Proven leadership ability with experience in training, mentoring, and developing team members.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability and willingness to work weekends, holidays, and varying shifts as needed.
• Comfortable working in diverse environments, including hot/cold conditions and refrigerated trucks.

Certificates, Licenses, and Registrations:

• Class A or B Commercial Driver's License (CDL) with Air Brake endorsement required.
• Must possess a valid Medical Examiner's Certificate in accordance with FMCSA Part 391.41 prior to operating a commercial motor vehicle for Borden Dairy.

Physical Demands:

• Frequent standing, walking, kneeling, reaching, climbing, pulling, and bending with full range of motion.
• Ability to frequently lift and/or move up to 10 lbs., and occasionally lift/move over 100 lbs.

EOE Vet/Disability:

Borden Dairy is proud to be an Equal Opportunity Employer. We actively seek to recruit, hire, and promote qualified individuals from all backgrounds, including women, minorities, veterans, and individuals with disabilities.

In accordance with the Americans with Disabilities Act (ADA), Borden Dairy provides reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities without imposing undue hardship on Borden Dairy. If you require an accommodation during the application process or while employed, please contact Human Resources at [e-mail] for assistance.