CDL Dispatch & Logistics Coordinator

Del Monte Foods; Dallas (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

Fresh Del Monte Produce Inc. is seeking a Dispatch Assistant to coordinate truck driver activities, ensure safety, and support staffing and mentoring of CDL drivers. The role requires knowledge of DOT rules and the ability to help with scheduling and onboarding while maintaining high service levels.

The successful candidate will coordinate routes, monitor on-time delivery, and work closely with drivers, customers, shippers, and management in a fast-paced environment.

Qualifications

• 40+ hours per week expected; Monday–Friday.
• High School diploma or GED; college degree preferred.
• 3-6 years of transportation and 3rd party dispatch experience.
• Work independently, great communicator & customer service skills.
• Negotiation skills and problem solving abilities.
• Ability to coordinate high volume phone skills and MS Office use.

Responsibilities

• Provide superior customer service to internal and external customers by exceeding expectations.
• Dispatch delivery routes and make changes as required.
• Assist office manager with onboarding new drivers.
• Record drivers PTO to send to payroll.
• Coordinate and manage driver schedules to ensure on-time delivery.
• Daily communication with drivers, customers, shippers and management.
• Manage tendering process via TMS to route lowest cost provider.
• Track drivers' logs such as dispatched orders and arrival times.
• Record monthly tractor/trailer miles and reefer hours.
• Order and arrange cleaning of drivers' uniforms.
• Maintain on-time delivery performance of 97% or better.
• Update/track carrier/driver location information within guidelines.
• Coordinate with 3rd party carrier on loads tendered.
• Manage demurrage, detention, and other accessorial costs with customer and carrier.
• Assist with pickup and drop-off of trucks to the vendor shop.
• Assist inside sales efforts.
• Keep paperwork for trucks current.

Skills

Communication

Negotiation

Problem solving

Customer service

Organizational skills

Education

High School diploma or GED

College degree preferred

Tools

Microsoft Office

Excel

Email

Job description

Fresh Del Monte Produce Inc. is seeking a Dispatch Assistant to coordinate truck driver activities, ensure safety, and support staffing and mentoring of CDL drivers. The role requires knowledge of DOT rules and the ability to help with scheduling and onboarding while maintaining high service levels.

The successful candidate will coordinate routes, monitor on-time delivery, and work closely with drivers, customers, shippers, and management in a fast-paced environment.