CDL Delivery Supervisor

Coca-Cola Bottlers (CONA Services); Memphis (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

Heartland Coca-Cola Bottling Company, LLC is hiring a Supervisor, Delivery NFS in Memphis to lead a team responsible for efficient delivery and merchandising of products, onboarding teammates, responding to issues, and optimizing route execution. You will train merchandisers and conduct RED rides to develop skills and drive performance.

The role requires leadership experience, strong planning, and the ability to adapt to fast-paced environments while maintaining safety and customer service

Qualifications

• High school diploma or GED required.
• Up to 12 months of work experience required.
• Must obtain Class A CDL.
• Preferred 2 years of college or technical school.

Responsibilities

• Lead and motivate a team of Full-Service Delivery Merchandisers and Cashiers to deliver results.
• Onboard new teammates and respond to customer issues with a focus on safety and compliance.
• Drive daily execution through RED rides and coaching.
• Monitor key performance indicators and implement improvement plans.
• Ensure safe working environment and proper training in safety techniques.
• Collaborate with sales, warehouse, and route planning teams.

Skills

Leadership

Planning

Team development

Change management

Lifting up to 75 lbs

CDL readiness

Education

High school diploma or GED

12 months of work experience

Class A CDL

2 years post-secondary education (preferred)

Tools

None

Job description

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Uncap Your Potential at America's Largest Coca-Cola Bottler — Pour Your Passion into Purpose!

We're more than beverages—we're building meaningful careers and vibrant communities. Join our team where your talent meets purpose, and every teammate directly shapes our success.

• Career Growth: Clear pathways to advance and develop your career
• Competitive Benefits: 401(k) match + health coverage + employee stock purchase plan
• Purpose-Driven: Create meaningful impact in the communities you serve
• Professional Development: Dedicated training + personalized mentorship

Why you'll thrive here:

• Culture of Safety & Efficiency: Demonstrate and foster best practices
• Be Rewarded: Competitive pay

You're a great fit if you:

• Enjoy leading teams to achieve one focused mission
• Excel at relationship building and have excellent organizational skills
• Have 12 months of work experience. Bonus if you have a Class A CDL.
• Have a valid driver's license and excellent driving history

Join us - your refreshing new chapter starts here!

Job Overview

The Supervisor, Delivery NFS will lead a teamresponsible for the efficient delivery and merchandising of company products while meeting company distribution objectives. The role will onboard new teammates; respond to customer issues; optimize route efficiency; adhere to safety and compliance policies; and foster a positive working environment. The Supervisor will lead and train an assigned team of merchandisers using proper techniques to develop skills, conducting up to three Right Execution Daily (RED) rides per week with the assigned delivery merchandisers.

Duties & Responsibilities

• Partners with Talent Acquisition on the hiring process, including interviews and onboarding,to ensure the right fit for the role, an excellent onboarding experience, and to achieve budgeted staffing needs
• Manage, lead, and motivatea team of Full-Service Delivery Merchandisers and Cashiers to deliver results by communicating company goals and deadlines
• Engage and develop teammates through effective performance management, coaching, and training
• Implement continuous improvement methods while maintaining customer focus, and embodycompany purpose and values to inspire servant leadership
• Teach, coach, and train Delivery Merchandisers on processes, and procedures necessary to maximize profit and productivity, while maintaining satisfactory customer service, through a minimum of 3 per week consistently planned and documented R.E.D. rides
• Ensurecore internal audit guidelines and procedures are followed and met, including cash handling, Kronos time-card management, fuel card management, etc.
• Manage delivery and merchandising of all pre-sold orders in the assigned territory, ensure that satisfactory customer service levels and company standards are maintained while looking for continuous improvement opportunities
• Monitorkey business indicators including the number of cases delivered, shrink result, percentage of orders served and delivered, RED, etc., and develop action plans based on opportunities to drive productivity gains
• Establish a safe working environment to ensure teammates are properly trained in safe working techniques in the trade, includingsafety blitzes, evaluations, annual testing, etc
• Partnercross-functionally to manage and lead effective communication with sales, warehouse, and route planning teams

Knowledge, Skills, & Abilities

• Knowledge of CCCI Sales and Delivery operations preferred
• Prior leadership and management experience a plus
• Must demonstrate good planning techniques and organizational skills
• Ability to lead, coach and develop a team
• Ability to manage constant change in a fast-paced environment
• Must be able to lift and merchandise products up to 75 pounds, use of material handling units (hand cart, CooLift, Pallet Jacks)

Minimum Qualifications

• High school diploma or GED
• Knowledge acquired through up to 12 months of work experience
• Must be able to obtain a Class A CDL

Preferred Qualifications

• Preferred 2 years of education beyond school in college or technical school
• Class A Commercial Driver’s License

Work environment will vary, including but not limited to exposure to weather conditions, coolers, and customer storage areas which may be nontemperature controlled

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.