CDL Delivery Driver - Appliance Delivery & Installation

Lowe's; Rapid City (SD); On-site; USD 42,000 - 64,000; Full time

Job summary

Lowe's is hiring for a delivery/service role focused on customer interaction, loading merchandise, and coordinating delivery with drivers. The position emphasizes safe loading, accurate item matching, and adherence to DOT rules while providing knowledgeable assistance to shoppers.

Typical duties include loading and unloading appliances, updating delivery status, and ensuring on-time deliveries. Applicants must meet CDL and DOT requirements and be at least 21 years old.

Qualifications

• Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.
• Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.
• Valid medical certificate or ability to obtain one upon employment
• Ability to pass MVR screen in accordance with company requirements.
• Ability to obtain sales related licensure or registration as may be required by law
• Ability to read, write, and perform basic arithmetic (addition, subtraction)
• Must be 21 years of age
• Ability to comply with DOT and CDL regulations

Responsibilities

• Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary.
• Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs.
• Contacts customers regarding delivery or coordinates with the truck driver to call the customer.
• In-stock: plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders.
• Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload).
• Inspects condition of products before loading for delivery or assisting customer with loading.
• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.
• Clean and Safe Stores: ensures loads are safe, secure, and within DOT regulations; updates delivery and route status on system; unloads, installs, and tests appliances; verifies daily vehicle inspections; completes DOT reporting; detects shoplifting; maintains housekeeping; keeps work areas safe and organized; operates store equipment as needed; performs additional duties as assigned

Job description

Lowe's is hiring for a delivery/service role focused on customer interaction, loading merchandise, and coordinating delivery with drivers. The position emphasizes safe loading, accurate item matching, and adherence to DOT rules while providing knowledgeable assistance to shoppers.

Typical duties include loading and unloading appliances, updating delivery status, and ensuring on-time deliveries. Applicants must meet CDL and DOT requirements and be at least 21 years old.