CDL Delivery & Customer Service Specialist

ADP, Inc.; Maryland; On-site; USD 30,000 - 42,000; Full time

Job summary

Mitchell Distributing in Nottingham, MD is seeking a Service Representative/Driver (Class A) to deliver products to retail accounts while maintaining exceptional customer service and DOT compliance.

The role involves supervising Route Assistants, supporting sales opportunities, and maintaining accurate route documentation in a full-time capacity. A valid Class A CDL and a high school diploma or GED are required.

Qualifications

• High school diploma or GED.
• Valid Class A CDL and clean driving record.
• Ability to supervise and train Route Assistants.
• Strong communication and customer service skills.
• Willingness to work a flexible schedule including weekends and holidays.
• Basic understanding of sales and merchandising principles.
• Strong attention to detail and organizational skills.

Responsibilities

• Deliver products to retail accounts safely and efficiently.
• Ensure product labels are faced for visibility at point of sale.
• Manage inventory and returns within accounts.
• Provide outstanding customer service and escalate issues to supervisor as needed.
• Monitor backroom inventory and keep areas clean and organized.
• Supervise and train Route Assistants to ensure quality service.
• Drive and maintain the delivery vehicle per DOT regulations and company guidelines.

Skills

CDL

Customer service

Supervise Route Assistants

Sales & Merchandising

Attention to detail

Flexible schedule

Education

High school diploma or GED

Job description

Mitchell Distributing in Nottingham, MD is seeking a Service Representative/Driver (Class A) to deliver products to retail accounts while maintaining exceptional customer service and DOT compliance.

The role involves supervising Route Assistants, supporting sales opportunities, and maintaining accurate route documentation in a full-time capacity. A valid Class A CDL and a high school diploma or GED are required.