CDL-B Delivery Driver: Route Focus & Customer Service

Dairy Farmers of America; Amarillo (TX); On-site; USD 27,000 - 39,000; Full time

Job summary

Dairy Farmers of America in Amarillo, TX is seeking a Class B Driver to operate straight or pup trucks delivering to schools, grocery stores and other customers. You will follow routes, ensure safe loading and unloading, maintain paperwork and communicate with supervisors daily.

The role emphasizes DOT compliance, customer service, and accurate record-keeping, with a pay rate up to $23.95 per hour and opportunities for training and advancement within a supportive team.

Qualifications

• Knowledge of DOT procedures, rules, and requirements.
• Skill with math for calculating load size and recording accurate volume/weight measurements.
• Customer service skills.
• Able to communicate effectively, both verbally and in writing.
• Able to contribute to the positive performance behaviors through personal example.
• Able to be proactive in seeking solutions and taking appropriate steps to solve problems.
• Able to work in collaboration effectively and foster good teamwork.
• Able to be punctual, follow directions, and meet deadlines.
• Able to interpret and apply company policies.
• Able to adapt and manage to change effectively.
• Able to perform task and duties with minimal supervision.
• Able to take initiative in performing job.
• Good organization and record keeping skills.
• Must be able to read, write and speak English.

Responsibilities

• Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices.
• Deliver pre-ordered or unscheduled products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer expectations.
• Follow designated routes and schedules and report delays to management.
• Load and unload product at designated stops as required; may include stocking and rotation.
• Collect empty cases and provide merchandising support as needed.
• Maintain good relations with customers and resolve issues with driver supervisor or manager.
• Ensure vehicle maintenance and cleanliness, including load security.
• Complete daily paperwork: delivery tickets, inspections, logs, trip records, service reports.
• Submit all customer paperwork and deposits daily; manage inventory levels.
• Attend driver workshops and training sessions and use company systems properly.

Skills

DOT procedures

Load math

Customer service

Communication

Teamwork

Time management

Documentation

Policy interpretation

Education

High School Diploma or GED

CDL Class B with Air Brake endorsement

Job description

Dairy Farmers of America in Amarillo, TX is seeking a Class B Driver to operate straight or pup trucks delivering to schools, grocery stores and other customers. You will follow routes, ensure safe loading and unloading, maintain paperwork and communicate with supervisors daily.

The role emphasizes DOT compliance, customer service, and accurate record-keeping, with a pay rate up to $23.95 per hour and opportunities for training and advancement within a supportive team.