CD&A - Associate Director, Agentic AI Business Solutions

BioSpace; Thousand Oaks (CA); Hybrid; USD 180,000 - 230,000; Full time

Benefits offered by this job

Retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible spending accounts

Annual bonus program

Stock-based incentives

Generous time-off

Job summary

Amgen seeks an Associate Director for Agentic AI Business Solutions in Thousand Oaks, CA. You will own end-to-end delivery of GenAI initiatives, partnering with commercial insights, AI/ML, and engineering to translate business needs into scalable capabilities.

You will drive platform lifecycle, manage execution velocity, and ensure effective change management, user adoption, and value realization across the organization.

Qualifications

• Doctorate, Masters, Bachelor, or equivalent in a relevant field with analytics focus.
• Experience translating business needs into GenAI solutions and delivering end-to-end deployments.
• Strong cross-functional collaboration across commercial insights, AI/ML, and engineering.

Responsibilities

• Deliver prioritized Agentic AI use cases aligned to Neural Nexus priorities.
• Lead end-to-end design, development, testing, and rollout of AI solutions.
• Coordinate readiness activities: UAT, access setup, system integration, and documentation.

Skills

Commercial analytics

Sales planning

Insights

GenAI delivery

Cross-functional collaboration

Education

Doctorate degree

Masters degree

Bachelors degree

Associates degree

High school diploma

Tools

AI/ML tools

GenAI platforms

Cloud environments

Job description

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

CD&A - Associate Director, Agentic AI Business Solutions

What You Will Do

Lets do this. Lets change the world. In this vital role of Neural Nexus Agentic AI Business Solutions, Associate Director, you will be responsible for delivering prioritized Agentic AI solutions that support Amgens commercial and analytics functions. This role focuses on the full execution lifecycledesign, development, implementation, rollout, and trainingensuring solutions are deployed on time, on scope, and with measurable business value.

You will partner closely with commercial insights, CD&A, AI&D, and technical teams to convert business needs into operational GenAI capabilities. This is a hands-on delivery role where attention to execution detail, tactical coordination, and dedicated mentality will be critical for success.

This role is ideal for seasoned Commercial Analyst with strong technically expertise who thrives on driving solution deployment to accelerate value and impact to our business

Flexible Commuter role in Thousand Oaks, CA. You will work on-site a minimum of 2-3 days a week.

Strategic Leadership & Roadmap Development

• Complete delivery plans for assigned Agentic AI use cases, ensuring alignment with Neural Nexus priorities and achievement timelines.
• Support business and platform teams by translating commercial requirements into clear delivery objectives and working plans.
• Supply tactical input to broader program planning by identifying risks, blockers, and dependencies across assigned workstreams.

End-to-End Management of NN Platform Lifecycle

• Lead the end-to-end execution of designated Agentic AI solutions, from intake through deployment, ensuring each phasedesign, development, testing, and rolloutis completed to specification.
• Drive agile development cycles in collaboration with AI/ML and Engineering teams to ensure models and agents meet business needs and reliability standards.
• Coordinate internal readiness activities, including UAT, access setup, system integration, and documentation to support solution launch.

Cross-Functional Team Orchestration & Collaboration

• Partner with CD&A, Commercial Insights, and AI&D to ensure that Agentic AI use cases are correctly scoped, validated, and configured for maximum impact.
• Serve as a key tactical liaison between technical delivery teams and business users, ensuring clear handoffs, documentation, and timelines are maintained.
• Work cross-functionally to troubleshoot blockers and maintain delivery velocity across teams and workstreams.

Executive Partner Management & Strategic Communication

• Provide status updates and delivery dashboards for assigned Agentic AI initiatives, focused on progress, risks, and delivery health.
• Collaborate with platform leadership to align solution rollout timing and messaging with broader program achievements.
• Communicate implications of AI outputs, system performance, and solution scope changes to business partners with clarity and visibility.

Driving Platform Adoption & Value Realization

• Coordinate training sessions, office hours, and enablement resources to ensure business users can confidently use the deployed Agentic AI solutions.
• Partner with change enablement and analytics teams to track adoption metrics and gather user feedback post-deployment.
• Identify usage trends and value realization metrics to help measure the impact of Agentic AI capabilities on operational efficiency or insight quality.

Change Management & Continuous Improvement

• Support change management by ensuring that solution delivery includes all necessary comms, onboarding, and process readiness steps.
• Facilitate feedback loops to identify areas for enhancement or retraining based on user interaction and system outputs.
• Help maintain and iterate on delivery processes and documentation to ensure consistency, quality, and sustainability of deployed Agentic AI solutions.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a collaborator with these qualifications.

Basic Qualifications

• Doctorate degree and 3 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience
• Masters degree and 5 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience
• Bachelors degree and 7 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience
• Associates degree and 12 years of commercial analytics, sales planning & insights and/or operationalizing GenAI solutions experience
• High school diploma / GED and 14 years of commercial analytics and/or operationalizing GenAI solutions experience

Preferred Qualifications

• Bachelors degree and7+ years of experiencein commercial analytics and/or operationalizing GenAI solutions.
• In depth experience working directly withCommercial or Data Analytics teams
• Strong background of delivering complex AI/ML delivery initiativesespecially GenAI agents or copilots that automate tasks or drive decision workflows.
• Ability to coordinate across technical and business teams, translate complex requirements, and keep delivery on track under shifting priorities.
• Ability to deploy, train, and support business teams on new digital tools or platforms.
• Comfortable operating in high-ambiguity, fast-paced, and cross-functional delivery environments.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In Addition To The Base Salary, Amgen Offers a Total Rewards Plan, Based On Eligibility, Comprising Of Health And Welfare Plans For Staff And Eligible Dependents, Financial Plans With Opportunities To Save Towards Retirement Or Other Goals, Work/life Balance, And Career Development Opportunities That May Include

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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