CCP Team Leader (Buncombe/Henderson/Polk/Transylvania)

Vaya Health; North Carolina; Remote; USD 60,000 - 75,000; Full time

Job summary

A community health organization is seeking a Crisis Counseling Team Leader to manage outreach and support services in Western North Carolina. The role involves leading a team, conducting community assessments, and ensuring effective delivery of mental health resources. A background in behavioral health and strong community engagement skills are required. This position offers a salary of $67,500 annually and requires residency within specified counties in NC.

Qualifications

• 4 years of direct experience in behavioral health or grant management required.
• Must reside in NC or within 40 miles of the NC border.
• Experience in supervision preferred.

Responsibilities

• Leads a team of Crisis Counselors and oversees service delivery.
• Coordinates data collection and reviews submission accuracy.
• Conducts regular visits to community agencies for oversight.

Skills

Behavioral health interventions

Community outreach techniques

Telehealth applications

Data collection

Empathy and compassion

Education

Associate degree in Human Services or related fields

Bachelor's degree preferred

Job description

Overview

This is a time limited grant funded position with an anticipated assignment period of 24 months and a set salary of $67,500 annually.

LOCATION: Remote - must live in or adjacent to one of the following counties in Western North Carolina: Buncombe, Henderson, Polk, or Transylvania. Incumbent must be a resident of NC or live within 40 miles of the NC border. Travel is required for this position.

GENERAL STATEMENT OF JOB: The Crisis Counseling Assistance and Training Program (CCP) is a federally funded supplemental program administered by the U.S. Department of Homeland Security (DHS) Federal Emergency Management Agency (FEMA) to fund mental health assistance and training activities in areas that have been declared a major disaster by the President of the United States. The mission of the CCP is to assist individuals and communities in recovering from the effects of disasters through the provision of community-based outreach and psycho-educational services. The CCP supports short-term interventions that involve assisting disaster survivors in understanding their current situation and reactions, mitigating stress, developing coping strategies, accessing sources of emotional support, and encouraging linkages with other individuals and agencies that help survivors in their recovery process. The CCP Team Leader oversees a team assigned to a specific geographical region in western North Carolina. The incumbent provides leadership and direction to team members assigned to provide direct outreach and support to impacted community members and groups.

Responsibilities

Crisis Counseling and Resources Linkage Management:

• Leads a team of Crisis Counselors and Community Liaison/Resource Linkage (CL/RL) Coordinator(s) within assigned region.
• Trains, debriefs, and provides supervision to Crisis Counselors.
• Provides coordination and oversight of the team of Crisis Counselors ensuring CCP services are completed to meet community needs including: (1) educational or supportive contacts, (2) individual crisis counseling, (3) group crisis counseling, (4) public education, (5) assessment, referral, resource linkage, (6) distribution of educational materials, and (7) community networking and support.
• Assists in assessing individuals in impacted communities who may require mental health and/ or substance use treatment; may perform crisis counseling as needed under the FEMA CCP model.
• Provides coordination and oversight of the Crisis Counselors' plans of service.
• Uses data to conduct ongoing needs assessment for assigned region.
• Represents CCP at community meetings within their assigned region.
• Conducts regular site visits to partner agencies and accompanies Crisis Counselors as an observer to ensure appropriate services are delivered.

Data Collection and Submission:

• Coordinates data collection activities and reviews data form submissions for accuracy.
• Reviews and accepts or rejects data forms submitted through the mobile application or paper data forms.
• Uses mobile application to complete data forms as necessary.

Other Duties as Assigned.

Knowledge, Skill & Abilities

• Strong understanding of behavioral health interventions and community outreach techniques.
• Experience in behavioral health and supervision of behavioral health teams and/ or community outreach teams.
• Ability to enter online data using provided data tools, review data submissions and reports, and assist in project reporting as needed.
• Ability to effectively use telehealth and virtual team applications to conduct meetings with families, individuals, and staff.
• Ability to focus on both required tasks and well-being of staff involved in those tasks.
• Ability to demonstrate empathy and compassion in dealing with individuals in crisis.
• Strong commitment to public service and community engagement.
• Ability to drive.
• Ability to communicate on the telephone and laptop.
• Ability to perform repetitive tasks and motion with hands.
• Ability to work in a variety of locations, some of which require overnight travel.

Qualifications & Education Requirements

Associate degree in Human Services, business administration, emergency management or related fields required. Bachelor's degree preferred. Four years of direct experience in behavioral health, business management, and/ or grant management required.

Required Training:

• Core Control Training
• CCSP Data Collection Training
• Supplemental ongoing training as required.

Physical Requirements

• Close visual acuity to perform activities such as preparation and analysis of documents, viewing a computer terminal, and extensive reading.
• Physical activity in this job includes crouching, reaching, walking, talking, hearing, and repetitive motion of hands, wrists, and fingers.
• Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
• Mental concentration is required in all aspects of work.

In addition to the above, physical activity in this job includes ability to walk and stand for extended periods of time (up to six hours) on uneven terrain, such as gravel roadways or trails, and the ability to work in various weather conditions, including heat, cold, wind, snow, and rain.

Residency Requirement: The person in this position is required to reside in North Carolina or within 40 miles of the North Carolina border.

Salary: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.

Deadline for Application: Open Until Filled

A P P L Y : Vaya Health accepts online applications in our Career Center, please visit https://www.vayahealth.com/about/careers/

Vaya Health is an equal opportunity employer.