CCHIP SENIOR INTEGRATED CARE SPECIALIST

Cook County Government; Chicago (IL); On-site; USD 72,000 - 75,000; Full time

Job summary

Cook County Health in Chicago, IL seeks a CCHIP Senior Integrated Care Specialist to conduct HIV testing, outreach, and linkage to care with enhanced care coordination for people living with HIV/AIDS. This grant-funded role supports ARV education and patient navigation across ACHN clinics.

The Senior Specialist will supervise staff, coordinate outreach, and promote program enrollment while ensuring adherence and reporting in CAREWare. Position is non-union and grant-funded through 2026.

Qualifications

• Bachelor's degree from an accredited college or university is required.
• Two (2) years of experience in health education, care coordination, HIV/STI prevention or social service program delivery is required.
• Demonstrated cultural competence and experience with diverse populations is required.
• Must be able to work non-traditional hours including nights or weekends is required.
• Must obtain CDPH or IDPH HIV Testing & Counseling certification within three months of starting this employment is required.
• Must be trained and certified in CDPH CHIMS system within six months of starting employment is required.
• Proficiency using Microsoft Office (Word, Excel) is required.

Responsibilities

• Provides direct oversight of CCHIP Integrated Care Specialists and staff.
• Works with leadership to maintain service delivery workflows and engagement of care.
• Serves as point of contact for CORE primary care patients needing confirmatory testing.
• Assists with training of CCHIP staff across sites in Sexual Health Clinic at CORE.
• Drafts operational and productivity reports and weekly patient intervention reports.
• Documents health education sessions and outcomes in EMR and CAREWare.

Skills

Verbal communication

Written communication

Cultural competence

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office (Word, Excel)

CAREWare

Job description

Job Description

CCHIP SENIOR INTEGRATED CARE SPECIALIST (00139527)

Job Posting

Posted: Oct 1, 2026, 5:07:59 PM

Closing Date: Oct 16, 2026, 4:59:00 AM

Full-time Shift Start Time : 8:00 A.M. Shift End Time : 4:00 P.M.

Organization

Health and Hospital Systems

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

DEPARMENT: Department of Public Health

SHIFT: 8:00 AM to 4:00 PM

PAY RANGE: $71,647-$75,213 YEARLY

JOB SUMMARY NON-UNION

The CCHIP Senior Integrated Care Specialist (Senior Specialist) will conduct HIV Testing, outreach (HIV awareness/lost to care), recruitment, and linkage to care service providing enhanced care coordination services to persons living with/affected by HIV/AIDS, as directed. The Senior Specialist will work closely with newly diagnosed HIV clients to ensure linkage to care patient navigation and medication adherence at Cook County Health (CCH) Ambulatory & Community Health Network (ACHN) Clinics. The Senior Specialist will promote program enrollment and the use of antiretroviral’s (ARV) for HIV treatment and prevention. The Senior Specialist will oversee retention/case finding activities, to locate newly diagnosed HRSA eligible patients. The Senior Specialist will work with a team of peer educators and clinical staff who will assist with community outreach, HIV testing and health education onsite at ACHN locations and throughout eligible metropolitan area. This is a grant-funded position. Grant 2025 CCH Ryan White Title IV-PT D until July 31, 2026, with the potential of being renewed.

GENERAL ADMINISTRATIVE RESPONSIBILITIES

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings
• Document, recommend, and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize, and complete disciplinary action pursuant to CCH system rules, policies, procedures, and provisions of applicable collective bargaining agreement

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH’ systemic development and success
• Discuss and develop CCH system policies and procedures
• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary: hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct, or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

TYPICAL DUTIES

• Provides direct oversight of CCHIP Integrated Care Specialists and staff, in absence of the Sexual Health Clinic Coordinator (SHCC).
• Works alongside leadership to ensure operational and administrative duties are maintained, i.e., service delivery workflows and engagement of care.
• Serves as point of contact for CORE primary care patients need confirmatory testing.
• Assists with one-to-one training of CCHIP staff across all sites working in Sexual Health Clinic at CORE.
• Drafts and submits operational and productivity reports, including weekly reports on patient intervention and progress.
• Assists with the planning, implementation and evaluation of health education initiatives, i.e. training sessions, revisions of policies and procedures, etc.
• Monitors, maintains, and restocks inventory of supplies, including point of care testing kits, i.e., INSTI & Determine, as needed.
• Conducts outreach, recruitment, HIV Testing, pre/posttest counseling, and risk reduction counseling on at risk populations in clinical settings at assigned ACHN locations, including prevention and treatment.
• Conducts case reporting for CORE HRSA eligible patients, partner services, and documentation of health outcomes.
• Conducts linkage to care, health education/literacy assessment, specialty care referrals and enrollment and eligibility verification activities on newly diagnosed persons and/or out care persons, which may include HIV, STI, PrEP, & DoxyPEP education.
• Conducts sessions with CORE HRSA eligible patients newly diagnosed with HIV to link them to early intervention service.
• Partners with team members to conduct outreach to clients lost to care and home visits.
• Participates in daily/weekly case conferences and planning with care team.
• Engages HRSA eligible patients newly diagnosed and/or lost to care patient in primary care.
• Identifies PrEP eligible clients and links them to appropriate services.
• Assists in the implementation of PrEP services and appointment scheduling in primary care for PrEP ensuring clients receive education about coverage programs.
• Provides individual- and relationship-based HIV and STI counseling.
• Documents services rendered primarily within CCH Electronic Medical Records System (EMR) and CAREWare.
• Provides education about Post-Exposure Prophylaxis (PEP), and other effective biomedical and prevention interventions. Refers eligible, interested clients to primary care medical services at CCH sites to further discuss PEP and other preventive care with an SSHARC medical provider.
• Participates in weekly case conferences and planning with care coordination team in person or by phone.
• Develops a service plan of action for meeting client’s assessed needs, documents health education sessions, and completes accurate charts and electronic medical records in preparation for Ryan White Chiago Department of Public Health (CDPH) Audits.
• Makes referral and linkages to HIV medical care, assist client with gathering necessary Eligibility documentation for Ryan White services (including but not limited to Identification and/or birth record documents, residency documentation and income Verification).
• Documents attempts, client encounters, and services delivered into the electronic medical record as prescribed. Maintains records and logs related to this function as indicated. Documents EIS, Outreach and NMCM services in CAREWare for applicable client.
• Enter client encounters and services delivered into the CAREWare System and electronic medical record as prescribed under this enhanced care coordination model.
• Conducts retention and appointment reminders
• Makes appropriate referrals to prevention targeted testing program. Assists with HIV navigation Services.
• Adheres to all applicable State, local, and Federal law.
• Participates in community testing and outreach events as necessary.
• Participates in continuing education in HIV, STIs, and PrEP and special issues as it relates to HRSA eligible patients to remain current.
• Serves as a liaison between frontline staff and program leadership to ensure accurate reporting, rapid-cycle problem-solving, and continuous program improvement.
• Supports program planning and evaluation through data collection, analysis, and reporting across platforms such as CAREWare.
• Collaborates with CORE and ACHN leadership to expand outreach efforts, integrate innovative biomedical interventions (e.g., PrEP, DoxyPEP), and improve service delivery models for HRSA-eligible patients
• Provides subject matter expertise on HIV prevention and linkage to care, including the navigation of PrEP, EIS (Early Intervention Services), and medication assistance programs.
• Contributes to quality improvement initiatives, including the review of programmatic workflows and client feedback to improve care coordination and service delivery.
• Performs other duties as assigned

This position is exempt from Career Service under the CCH Personnel Rules.MINIMUM QUALIFICATIONS

• Bachelor's degree from an accredited college or university, is required (Must provide official transcript at the time of interview)
• Two (2) years of experience in health education, care coordination, HIV/STI prevention or social service program deliveryis required
• Demonstrated cultural competence and/or experience with diverse populations, including: MSM, those recently released from incarceration, sex workers, individuals of extremely low income, substance users and/or those in recovery, and homeless individualsis required
• Must be able to work non-traditional work hours including nights or weekends, as requestedis required
• Must obtain Chicago Department of Public Health (CDPH) or Illinois (IDPH) HIV Testing & Counseling certification within three (3) months of starting this employmentis required
• Must be trained and certified in CDPH CHIMS system for case reporting and partner services within six (6) months of starting employment is required
• Proficiency using Microsoft Office (Word, Excel) is required

PREFERRED QUALIFICATIONS

• Bachelor's degree or higher in a health-related field, education, psychology, social science from an accredited degree or higher from an accredited college or university is preferred
• Three (3) of HIV care and support services experienceis preferred
• Experience working in a hospital, outpatient or community settingis preferred
• Proficiency using CAREWareis preferred
• HIV Testing and Counseling certification is preferred
• Disease Intervention Specialist (DIS) certification is preferred
• Bilingual is preferred

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS

• Excellent verbal, written communication, and interpersonal skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
• Strong customer service and empathy skills
• Demonstrates good computer and typing skills
• Demonstrate good phone and email etiquette skills with strong response times
• Ability to multi-task and meet deadlines in a fast paced and stressful environment
• Ability to adhere to department policies and standards utilizing best practices
• Ability to maintain a professional demeanor and composure when challenged
• Ability to handle confidential information
• Must be able to stand and sit for prolonged periods of time.
• Must be able to lift 20 lb. boxes occasionally, frequent walking, occasional bending

PHYSICAL AND ENVIRONMENTAL DEMANDS

This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department-specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department-specific engineering and work practice controls, and any other work area safety precautions as specified by hospital-wide policy and departmental procedures.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified. For purposes of the American with Disabilities Act, “Typical Duties” are essential job functions.

VETERAN PREFERENCE

PLEASE READ

When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service

To take advantage of this preference a Veteranmust:

• Meet the minimum qualifications for the position.
• Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, “Are you a Military Veteran?”
• Attach a copy of theirDD 214, DD 215 or NGB 22(Notice of Separation at time of application filing.Please note:If you have multiple DD214s, 215s, or NGB 22S, please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11).Discharge papers must list an Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable

OR

• A copy of avalid State ID Card or Driver’s Licensewhich identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.

If items are not attached, you will not be eligible for Veteran Preference

VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER’S LICENSE AT TIME OF INTERVIEW.

BENEFITS PACKAGE

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You may also qualify forthe Public Service Loan Forgiveness Program (PSLF)

MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.

Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.

*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.

*CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.