CCC Instructional Designer

VITAS Healthcare; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

VITAS Healthcare in San Antonio, TX seeks an instructional designer to craft engaging blended learning content across ILT, eLearning, and mobile formats. You will storyboard, script, and collaborate with SMEs to produce manuals, guides and case studies.

The role requires 3+ years in instructional design, mastery of Articulate 360, Adobe CC, Camtasia and SCORM tools, plus strong project management and communication skills. On-site support is expected in a healthcare training environment.

Qualifications

• 3+ years of experience creating engaging blended learning content across topics.
• Expertise in adult learning and instructional design for ILT, eLearning and mobile formats.
• Strong project management and organizational skills with multiple projects and deadlines.
• Experience in needs assessment, visual design, storyboarding and script design.
• Proficiency with course development software such as Adobe CC, Articulate 360, Camtasia, Vyond and SCORM tools.
• Proficiency with Microsoft Office and Smartsheet.
• Experience with LMS (SCORM/AICC uploads, testing, troubleshooting).
• Strong collaboration, feedback, and problem-solving skills.
• Excellent interpersonal skills, time management and detail orientation.
• Ability to multi-task in a evolving environment.

Responsibilities

• Design and develop engaging training materials for diverse delivery methods.
• Create facilitator guides, workbooks, case studies and quick reference guides.
• Storyboard, script, and communicate design ideas throughout development.
• Collaborate with leaders and SMEs to develop content.
• Monitor training metrics and assess effectiveness of resources.
• Provide guidance to trainers on delivery methods and materials.
• Oversee project rollouts and facilitate instructor-led sessions as needed.
• Maintain project plans, documentation, and progress.
• Perform other related duties as assigned.

Skills

Instructional design

Adult learning

Storyboarding

Project management

Time management

Collaboration

Detail orientation

Multi-tasking

Communication

Education

Bachelor's degree in Instructional Design / Education / Curriculum Development / Educational Technology or related field

Tools

Articulate 360

Adobe Creative Cloud

Camtasia

Vyond

SCORM-compliant tools

Microsoft Office Suite

LMS platforms

Smartsheet

Job description

All duties and responsibilities are to be performed in accordance with VITAS Healthcare Corporation’s policies, procedures, guidelines, contractual commitments, and governmental regulations.

• Scope, design and develop engaging training materials for a variety of delivery methods, including self-paced, mobile, video, podcast, online seminar, instructor‑led training, interactive case studies and role‑plays.
• Create and maintain instructional materials including facilitator guides, documents, workbooks, case studies, manuals, quick reference guides and other learning resources.
• Outline, storyboard, script, and communicate design ideas and next steps during all parts of the design & development process.
• Collaborates with organizational leaders and SMEs to assist in developing content.
• Develops and monitors training metrics and assesses the effectiveness of training resources.
• Provide guidance and support to trainers on training delivery methods and the effective use of instructional materials and technologies.
• Oversee project rollouts, which can involve facilitating instructor‑led training, as needed.
• Maintain project plan, documentation, and ongoing progress.
• Perform related duties as required. This position description does not imply that these are the only duties to be performed; employees may be required to perform other job‑related duties as assigned by their supervisor or management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience

• At least three years of experience in creating engaging and innovative blended Learning content across a range of topics.
• Expertise in adult learning and instructional design for various formats, including instructor‑led, eLearning and mobile applications.
• Efficient project management and organizational skills, overseeing multiple projects and meeting deadlines.
• Experience in needs assessment, visual design, storyboarding and script design.
• Expert knowledge of course development software such as Adobe Creative Cloud, Articulate 360, Camtasia, Vyond, and the interface of various SCORM‑compliant tools.
• Proficiency with Microsoft Office Suite (Windows, Word, PowerPoint, Excel, Teams).
• Proficiency with Smartsheet.
• Experience working with an LMS (uploading SCORM/AICC, testing loaded materials, light troubleshooting of loaded courses).
• Strong collaboration skills, working with a broad range of stakeholders and internal partners to create innovative solutions, give and receive feedback, and creatively solve problems.
• Excellent interpersonal skills, time management and detail orientation.
• Ability to multi‑task in an evolving environment.

Education

Bachelors in Instructional Design, Education, Curriculum Development, Educational Technology, or related field required. Master’s degree preferred.

Certification & Licensure

None required for this position.

Reasonable Accommodation

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.