CCBHC - Admissions Coordinator

Childcenterny; New York (NY); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated CCBHC Intake Specialist to enhance client access to essential services. In this pivotal role, you'll engage with clients and families, conduct risk assessments, and ensure a smooth admissions process. Your ability to collaborate with a diverse team and external partners will be vital in promoting optimal client care. If you're passionate about behavioral health and eager to make a positive impact, this opportunity is perfect for you. Join a supportive environment where your contributions will be valued and recognized.

Qualifications

• Bachelor's degree in social work, psychology, counseling, or public health required.
• Proficiency in Teams and Microsoft Office essential.

Responsibilities

• Coordinate admissions and ensure a seamless experience for clients.
• Conduct initial screenings and document assessments accurately.

Skills

Communication Skills

Microsoft Office Proficiency

Risk Assessment

Client Engagement

Education

Bachelor's degree in Behavioral Health

Master's degree in Behavioral Health

Tools

Microsoft Teams

Electronic Health Record (EHR)

Job description

The CCBHC Intake Specialist is responsible for ensuring efficient access to services for all clients, providing initial engagement and risk assessment. As an essential member of the CCBHC team, they provide a warm welcome to clients and families, coordinate a seamless admissions experience, and connect clients and families to necessary services, including those addressing social determinants of health.

Essential Functions:

1. Serve as an integral member of the admissions team, collaborating with CCBHC psychiatric providers, clinicians, and administrators, as well as external programs, to ensure efficient and streamlined experiences for clients seeking services.
2. Outreach, engage, and follow up with all newly referred clients and associated parties within required timeframes, continuously assessing for safety and priority, and triaging to support systems until a successful handoff to the permanent team.
3. Administer initial screenings to assess risk, priority, and social determinants of health, connecting to clinical leads as necessary, and entering data into appropriate systems.
4. Ensure accurate, complete, and timely documentation in agency data/tracking systems and Electronic Health Record (EHR), including client assessments and notes, in compliance with all regulations and standards.
5. Establish and enhance collaborative relationships with external partners and service providers to promote optimal client care.
6. Collect, analyze, and distribute admissions data regularly, focusing on efficiency, access to services, and client satisfaction.
7. Perform other related duties as assigned.

Supervisory Responsibilities:

None.

Minimum Qualifications:

1. Bachelor's degree in a Behavioral Health field, including social work, psychology, counseling, or public health.
2. Proficiency in Teams and Microsoft Office.
3. Excellent written and verbal communication skills.

Preferred Qualifications:

1. Master's degree in a behavioral health field.

Job Behavioral Expectations:

1. Maintain regular, consistent, and professional attendance, punctuality, personal appearance, and adherence to health & safety procedures.
2. Perform safely and successfully, including meeting productivity standards.
3. Understand principles, methods, and processes necessary for the role; attend staff meetings, seminars, and training as assigned.
4. Complete work accurately and timely, with minimal errors.