CCaaS Account Executive - Commercial

Cisco; Phoenix (AZ); On-site; USD 90,000 - 170,000; Full time

Job summary

Cisco in Phoenix is seeking a CCaaS Account Executive to serve as a strategic advisor to customers, guiding them through complex business and technology decisions and positioning Cisco's CCaaS portfolio as a critical solution. You will help customers modernize engagement strategies and accelerate cloud adoption.

In this role you will bring deep architectural expertise and a consultative sales approach, collaborating with teams to design outcomes that improve customer experiences, agent

Responsibilities

• Serve as a strategic advisor to customers, helping them navigate complex business and technology decisions.

Job description

The application window is expected to close on: 09/27/2026

Meet the Team

You will be part of Cisco's Collaboration sales organization, focused on delivering Contact Center as a Service (CCaaS) solutions that transform customer and employee experiences. This team partners closely with customers to modernize engagement strategies, leveraging cloud, AI, and integrated collaboration technologies to drive meaningful business outcomes.

Your Impact

As a CCaaS Account Executive, you will serve as a strategic advisor to customers, helping them navigate complex business and technology decisions. You will bring deep architectural expertise and a consultative sales approach to position Cisco's CCaaS portfolio as a critical en