CBO Business Operation Analyst Revenue Cycle

Henry Ford Health; Troy (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Henry Ford Health is seeking a Revenue Cycle Analyst to collaborate with CBO teams and payors, improving efficiencies and reducing denials. You will coordinate между clinical departments, information services, and external vendors to implement system and process improvements.

The role requires strong analytical skills, effective communication, and the ability to manage multiple priorities while maintaining data-driven decision support for leadership.

Qualifications

• Bachelor's degree or substantial healthcare revenue cycle experience.
• Experience in Hospital/Professional Billing or related fields.
• Proficient in data gathering and presenting findings to leadership.

Responsibilities

• Collaborate with CBO teams and payors to reduce errors/denials.
• Serve as liaison between clinical departments, information services, Helios team, and external vendors.
• Participate in and coordinate system or process improvements.

Skills

Billing rules knowledge

Analytical thinking

Communication skills

Interpersonal skills

Prioritization

Data analysis

Education

Bachelor's degree in Business Administration, Healthcare, Finance, IT, or related field

7+ years of experience in Hospital or Professional Billing, Contracting, Payment Variances, or other Healthcare Revenue Cycle experience

2 years of healthcare experience in a large, complex organization

Tools

Microsoft Excel

EPIC system experience

Job description

Job Description

With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies, maintain system profiles, and reduce errors/denials that cause inflow and preventable loss write-offs. This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements.

Qualifications:
Qualifications

REQUIRED:

• Bachelor's Degree in Business Administration, Healthcare, Finance, IT, or related field, OR a minimum of 7 years of experience in Hospital or Professional Billing, Contracting, Payment Variances, or other Healthcare Revenue Cycle experience
• 2 years of healthcare experience, preferably at a large, complex, integrated healthcare organization
• Knowledge of Medicare & Medicaid guidelines and other third-party billing rules
• Strong analytical and critical thinking skills
• Excellent oral and written communication skills
• Outstanding interpersonal skills with strong diplomacy and collaboration abilities
• Ability to manage complex, simultaneous assignments with potentially conflicting priorities and deadlines
• Strong proficiency in Microsoft Office, particularly Excel
• Experience gathering, organizing, and analyzing data from multiple sources and presenting findings to leadership for decision support

PREFERRED:

• EPIC system experience