CBE Student Success/Services Mentor

South College of North Carolina, Inc; Knoxville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Front Loaded PTO

Tuition Assistance

Medical, Dental, Vision

401(k) with Employer Contribution

Job summary

South College of North Carolina, Inc is seeking a CBE Student Success/Services Mentor based in Knoxville, TN. This role involves providing one-on-one academic support and mentoring to students in the Competency-Based Education program.

The ideal candidate will have a Bachelor's degree in Education or a related area, with a preference for those holding a Master's degree. Responsibilities include mentoring students, scheduling progress meetings, and ensuring successful completion of their programs.

Qualifications

• Bachelor's degree in Education or a related area is required.
• Experience advising students preferred.
• Understanding of competency-based education is necessary.

Responsibilities

• Mentor and coach CBE students in a 1 to 1 setting.
• Provide direct, holistic support for student success.
• Schedule regular meetings to monitor student progress.

Skills

Advising graduate and/or doctoral students

Understanding of competency-based education

Organizational skills

Effective written and oral communication

Technologically proficient

Education

Bachelor's degree in Education or related area

Master’s Degree

Tools

Microsoft Office

Job description

CBE Student Success/Services Mentor

South College, a regional leader in Higher Education, is continuing its growth strategy both geographically and in its program offerings as they continue to expand their Competency Based Education (CBE). South College is recruiting a CBE (Competency-Based Education) Student Success Mentor. This individual will serve as a point of contact for advising, student pacing, and retention for current students. This individual will provide 1 to 1 support with students and their academic progress. Student success mentors will need to have content experience within the area and must understand how to help students pace in a non-traditional educational model.

Benefits

• Front Loaded PTO
• Tuition Assistance
• Medical, Dental, Vision
• 401(k) – with Employer Contribution

Responsibilities

• Mentor and coach CBE students in a 1 to 1 setting to support students successfully completing their program.
• Committed to student success by providing direct, holistic support evidenced by SMART goal setting, retention, and FERPA compliant documentation.
• Serve as the main point of contact for students and connect them with other departments.
• Schedule regular meetings to track and monitor progress, offering proactive and reactive support to students.
• Consistent and direct communication with students in a variety of modes is essential to the success of this position.
• Promptly responds to student emails and inquiries and communicates professionally.
• Foster growth mindset and support student learning through positive interactions and motivational practices.
• Utilize multiple technology platforms for communication and to monitor, track, and document students’ progress.
• Collaborate with other Mentors and CBE staff to support students' progress and success.

This student services role is located on site at our Knoxville-Parkside Campus. Remote work is not available.

Requirements

Education

• Required: Bachelor's degree in Education (or related area)
• Preferred: Master’s Degree.

Experience

• Experience advising graduate and/or doctoral students preferred.
• An understanding of competency-based education. Prior experience working with students in a CBE program is preferred.
• The ability to help student learners become successful in their academic planning and completion rate.
• Highly organized with attention to detail.
• Technologically proficient with Microsoft Office with the ability to learn other software and platforms quickly.
• Maintain a student-centered schedule to meet student needs. (Evenings/weekends)
• Highly proficient in effective written and oral communication in the English language.