Catering Team Member

Giant Eagle, Inc.; Seven Fields (Butler County); On-site; USD 17,000 - 25,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Catering Team Member to ensure banquet and catering offerings exceed our guests’ expectations.

You will be a team player, helping others succeed and supporting an amazing team while growing into leadership roles and inspiring colleagues. You will assist customers in discovering the pleasure of tasting incredible food and contribute to our passion for providing it at every turn.

Qualifications

• Experience 0–6 months
• Education: High school diploma or equivalent plus 18 months to 3 years of additional training
• Lifting up to 50 pounds
• Age: at least 18 years old

Responsibilities

• Ensure communications from the sales team are performed and executed at a high level.
• Ensure proper food safety programs are followed.
• Assist with guest inquiries and refer to Catering Team Leader as needed.
• Handle event bookings from initial contact to completion with attention to detail.
• Produce and distribute contracts and catering paperwork.
• Assist with post-event written correspondence.
• Attend client site visits, tastings and events to support execution.
• Support sales efforts of the catering department.
• Maintain clear verbal and written communication; stay calm under pressure.
• Proficient computer use with MS Office.

Skills

Communication

Customer service

Teamwork

Attention to detail

Sales

Problem solving

Multitasking

Education

High school diploma or equivalent

18 months to 3 years of additional training

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

As a Catering Team Member, you’ll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart. The type of person that knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership and the ability to inspire those around you. As a Catering Team Member, you’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.

As a Catering Team Member, you’ll be a key player in our success and ensure all of our banquet and catering offerings exceed our guests’ expectations. To thrive in this position, you should be a team player at heart. The type of person that knows you’re only successful when those around you are set up for success. Beyond that, you should be eager to support an amazing team, have the drive to grow your career in leadership and the ability to inspire those around you. As a Catering Team Member, you’ll help customers discover the pleasure of tasting incredible food and elevate our passion for providing it at every turn.

Job Description

• Experience Required: 0 to 6 months
• Experience Desired: Single unit catering, convention center, or hotel banquet business; Hotel and catering; Sales
• Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Ensure that communications from the sales team are being performed and executed at a high level.
• Ensure proper food safety programs are being followed.
• Pay attention to many tasks while consistently providing exceptional service and responding to telephone and walk in inquiries by determining guest's needs and specifications for referral to the Catering Team Leader.
• Handle event bookings from initial contact to completion of event with strong attention to detail, organization and follow through.
• Produce and distribute contracts; complete catering paperwork, menus and correspondence.
• Handle all post event written correspondence.
• Be present at client site visits, tastings and events to assist with execution when requested by manager.
• Support the sales efforts of the department with emphasis on catering segment.
• Possess good communication skills, both verbal and written; along with the ability to think clearly and remain calm in pressure situations.
• Possess computer skills, including Microsoft office, Excel, PowerPoint and Outlook.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests, and products.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.