Catering Team Leader- Market Bonus Incentive!

Market District; Westfield (IN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement savings plan

Bonus potential

Paid bereavement

Vacation

Paid holidays

Job summary

Market District is seeking a Catering Team Leader to keep the catering operations running smoothly and to guide our team in delivering exceptional service for events and daily orders. You will partner with caterers and team members to execute each order with precision while focusing on financial targets and adherence to approved systems.

You will lead by example, promote inclusion, and coach for success. The role emphasizes leadership, customer service, and adherence to safety, with compensation

Qualifications

• High school diploma or equivalent plus 18–36 months of related training.
• 1–3 years experience in catering/food service or multi-unit hospitality environment.
• Valid Driver's License required.

Responsibilities

• Oversee catering operations and ensure orders are fulfilled to perfection.
• Lead, train, and coach team members with regular feedback.
• Manage scheduling and labor costs to meet financial goals.
• Maintain safety and compliance across the department.
• Promote inclusive culture and professional conduct.
• Review sales, inventory, and shrink to improve performance.

Skills

Leadership

Team supervision

Training & development

Budgeting & cost control

Customer service

Education

High school diploma or equivalent

18 months to 3 years of related training

Job description

Job Summary

To recognize the importance of our leaders in this market, eligible team members in this role may qualify for additional bonus incentives.

As a Catering Team Leader, you’ll keep the kitchen and catering running like a well-oiled machine. You’ll collaborate with our caterers and other Team Members to fulfill each order to perfection. You’ll be the one who guests look to for guidance in order to make their graduation parties, birthday celebrations and holiday meals the talk of the town. Beyond those responsibilities, you’ll ensure consistent execution in catering, maintain a focus on financial goals, follow and adhere to approved systems and brings the best food and service to customers. Leaders are accountable for the operating performance of the assigned department(s) at all times. Be a Leader by representing the organization in a professional manner. Promote and develop individuals with mutual respect, inclusion, diversity and dignity. Coach Team Members on a regular basis with timely feedback — identify opportunities for development and coach for success.

Job Description

Experience Required: 1 to 3 years
Experience Desired: The ideal candidate will have experience in a multi-unit restaurant or single unit catering, convention center, or hotel banquet business.
Education Desired: High school diploma or equivalent plus 18 months to 3 years of additional training
Certification or Licensing Required: Valid Driver's License
Lifting Requirement: Up to 50 pounds
Travel Required: Regional - Daily, 25 - 50%
Age Requirement: At least 21 years of age
Job Responsibilities

• Your primary duty is performing office or non-manual work directly related to management or Giant Eagle’s general business operations; and
• Your primary duty includes the exercise of discretion and independent judgment with respect to matters of significance. Specifically, your principal, main, major or most important duty may include, but is not limited to, managing your department, supervising and approving schedules for other Team Members, and/or maintaining records to ensure compliance with regulations.
• Direct, oversee, and evaluate training provided to department Team Members to reduce turnover, promote efficiency and control labor costs.
• Provide motivational leadership to an amazing team by focusing on respect and by setting an exemplary example.
• Identify strengths and opportunities of the team and think strategically when making moves and scheduling.
• Develop future leaders, identify Team Members who are poised to rise through the ranks and remember our people are our best asset!
• Nurture an environment of inclusion and diversity, giving each Team Member a voice.
• Maintain safety as the top priority in all aspects of our work: for Team Members, for guests and for products.
• Inspire the team and our guests with a passion for food and a willingness to go the extra mile to provide the best product.
• Set and reach aggressive sales and profit goals by making suggestions when appropriate, while also managing shrink.
• Establish an ongoing communication plan with the team, ensuring that all Team Members are informed and prepared to put their best food forward!
• Make innovative plans and suggestions to improve our business.
• Review and analyze financial, LOB reports, and historical reports to improve performance in sales, profits, shrink, labor controls, and reduction. Oversee period inventories for accuracy and monitor weekly fluctuations in inventory and shrink dollars.

About Us

At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.

The hiring range for this position is $17.90– $23.85 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location.Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.