Catering Supervisor

Corner Bakery; Pasadena (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the catering sector is seeking a Catering Supervisor to manage the total catering operations. The role includes taking orders, supervising food preparation, scheduling drivers, and ensuring customer satisfaction through excellent service. Ideal candidates will possess a high school diploma, strong communication skills, and experience in guest service environments.

Qualifications

• High School diploma or in process of completing.
• 3+ months work experience in a guest service capacity preferred.
• Must complete CBC driver training and maintain valid drivers' license.

Responsibilities

• Supervise catering operations and manage orders.
• Prepare, present, and serve food.
• Assign deliveries and resolve customer concerns.

Skills

Guest service

Communication

Basic math

Education

High School diploma or equivalent

Tools

POS systems

MS Office

Job description

Description :

The Catering Supervisor supervises the total catering operations in one of our units. This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness and organization of the catering department. The Catering Supervisor works with outside customers and directly communicates with guests daily.

As the Catering Supervisor, you will supervise the preparation, presentation and service of our great food. The Catering Supervisor interacts closely with catering & retail employees as well as the restaurant managers.

Essential Functions :

• Takes and modifies orders over phone using POS
• Enters orders placed online into POS
• Resolves customer concerns with manager approval
• Assigns deliveries to catering employees
• Begins and completes baking / food preparation
• Assembles catering food in baskets, trays and bowls
• Makes deliveries / by vehicle and or by foot
• Responsible for breakfast and lunch preparation
• Responsible for clean-up duties
• Empties trash as required
• Responsible for distributing tips daily
• Executes Catering Sales initiatives as necessary, including but not limited to :

Daily customer call backs

Menu drops

Community event coordination and execution

Menu presentations and food tastings

Identifying sales leads through active territory canvassing

Secondary Functions; Expo Duties, Cashier, Dishwasher, Line Cook

Highlighted tasks include :

Maintains abundant FOH displays and condiment stations

Checks bathrooms

Busses tables

Prepares food to spec and order request

Responsible for maintaining accurate cash flow and integrity of financial transactions

Prepares and organizes food for delivery to guest

Requirements :

Job Specifications and Requirements :

High School diploma or equivalent or in process of completing same

Must be able to complete CBC driver training, pass a MVR according to CBC standards and maintain a valid drivers' license with insurance

State Foodhandler card / ServSafe certification as applicable

Preferably a minimum of 3 months work experience in a guest service capacity. Restaurant or retail environment preferred

Proficient in MS Office environment and POS systems

Possess strong guest service and communication skills..

Must be able to read, write and speak English

Must be proficient in basic math skills (addition, subtraction, multiplication, division)

Additional Info :

We are an Equal Opportunity / E-Verify Employer.

We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.