Catering/Special Events Supervisor

ASM Global; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Legends Global is seeking a Catering / Special Events Supervisor to oversee catered events, banquets, and special functions. You will coordinate logistics with multiple departments, supervise event staff, and ensure exceptional service while maintaining food safety and company standards.

Lead pre-event planning, oversee setup and breakdown, and respond to guest or client requests with professionalism. This role requires energy, leadership, and a commitment to hospitality excellence.

Qualifications

• Must be at least eighteen (18) years of age.
• High school diploma or equivalent required.
• Some college coursework in hospitality, event management, business administration.

Responsibilities

• Oversee planning, setup, execution, and breakdown of catered events, banquets, receptions, and special functions.
• Coordinate movement, setup, and return of equipment, furniture, beverages, and event supplies.
• Serve as primary operational contact during assigned events and respond promptly to guest, client, and event coordinator requests.
• Monitor event operations to ensure service quality, cleanliness, organization, and adherence to standards.
• Partner with Catering, Culinary, Stewarding, Facilities, Security, and other departments for seamless execution.
• Attend required meetings, trainings, and event briefings.

Education

High school diploma or equivalent

Some college coursework in hospitality, event management, business administration

Job description

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

About the Venue | Well by Durst, 151 is a constantly evolving experience that supports your wellbeing and fuels your endeavors. It's a social spot to gather friends and colleagues, and an intimate space to gather your thoughts. Bring a lunch date to sample world-class cuisine or push your ideas further with flawless business services.

THE ROLE

The Catering / Special Events Supervisor is responsible for overseeing the successful execution of catered events, banquets, and special functions by coordinating event logistics, supervising event staff, and ensuring exceptional service delivery. Working closely with Catering, Culinary, Stewarding, Facilities, and other operational departments, this position ensures events are executed safely, efficiently, and in accordance with company standards while creating memorable guest experiences and maintaining the highest levels of hospitality and professionalism.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Support the planning, coordination, setup, execution, and breakdown of catered events, banquets, receptions, and special functions.
• Ensure event spaces are properly prepared and maintained in accordance with event specifications, service standards, and guest expectations.
• Coordinate the movement, setup, and return of equipment, furniture, beverages, smallwares, and event supplies.
• Serve as a primary operational contact during assigned events and respond promptly to guest, client, and event coordinator requests.
• Monitor event operations to ensure service quality, cleanliness, organization, and adherence to established standards.
• Partner with Catering, Culinary, Stewarding, Facilities, Security, and other departments to ensure seamless event execution.
• Assist in resolving guest concerns, service challenges, and operational issues in a professional and timely manner.
• Maintain inventories of assigned equipment, supplies, beverages, and event-related materials.
• Ensure compliance with all food safety, sanitation, workplace safety, and company policies and procedures.
• Support departmental initiatives designed to improve service quality, operational efficiency, and guest satisfaction.
• Attend and actively participate in all required meetings, trainings, and event briefings.
• Report all workplace injuries, illnesses, unsafe conditions, and safety incidents in accordance with company policy, including same-day reporting through Origami Risk.
• Perform other duties as assigned by leadership

SUPERVISORY RESPONSIBILITIES

• Lead pre-event roll calls and communicate event details, service expectations, staffing assignments, safety considerations, and operational updates.
• Supervise banquet, catering, and special event staff during event setup, service, and breakdown activities.
• Provide real-time coaching, and direction to team members to ensure successful event execution.
• Monitor employee performance, professionalism, appearance, and attendance, and adhere to company standards.
• Coordinate work assignments and labor deployment to ensure efficient staffing and service delivery.
• Supervise housepersons, stewarding personnel, and other support staff assigned to event operations.
• Partner with department leadership to address performance, conduct, attendance, and operational concerns.Promote a culture of teamwork, accountability, safety, and guest service excellence.
• Ensure all safety incidents are properly documented and reported in accordance with company policy.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

Must be at least eighteen (18) years of age.

High school diploma or equivalent required.

Some college coursework in hospitality, event management, business administ