Catering Services Worker Lead

Aramark; Bethesda (MD); On-site; Full time

Job summary

An established industry player seeks a Catering Service Worker Lead to oversee catering events of all sizes. This role involves supervising operations, coordinating staff, and ensuring adherence to brand standards and safety protocols. The ideal candidate will have a strong background in event planning and customer relations, with a focus on creating memorable experiences. Join a team that values service and empowers employees to reach their full potential while enjoying competitive compensation and comprehensive benefits. This is a fantastic opportunity to grow in a dynamic environment dedicated to excellence in catering services.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Parental Leave

Disability Coverage

Qualifications

• Minimum of two years experience in a hotel/banquet setting required.
• Experience with event booking preferred.

Responsibilities

• Supervise catering operations including staff coordination and event management.
• Ensure sanitation and safety standards are met during events.

Skills

Supervision

Event Planning

Customer Relations

Safety Standards

Education

High School Diploma

Two years operational experience in hotel/banquet setting

Job description

The Catering Service Worker Lead is responsible for supervision and support in planning catering events of varying sizes and levels in both central and satellite locations. Ensures that all catering brand standards and initiatives are consistently achieved.

COMPENSATION: The hourly rate for this position is $18.00 to $20.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

There is no predetermined application window for this position; it will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance.

Job Responsibilities

1. Develops and is accountable for a safety culture that creates a work environment where no one gets hurt.
2. Directly supervises catering operations including coordination of staff and rental equipment, set-up, preparation, service, and breakdown of catered foods, beverages, and events of varying size and complexity.
3. Books events, selects and costs menu items, and prices as needed.
4. Assists with hiring, discipline, and performance reviews.
5. Coordinates activities with other internal departments and participates in management team meetings.
6. Interfaces with vendors and key service users within the client organization.
7. Facilitates external customer relations; represents Aramark and the client at meetings and events.
8. Ensures appropriate sanitation, organization, and safety standards are met through checklists, hands-on supervision, and follow-up.
9. Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.
10. Aids in implementation and adherence to all Aramark OpX Catering initiatives and guidelines.
11. Job duties may change or new ones may be assigned without formal notice.

Qualifications

1. Minimum of two years operational experience in a hotel/banquet setting required.
2. Prior experience with booking of events preferred.
3. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.