Catering Server Lead / Supervisor

Sifted; Seattle (WA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health insurance (company-paid HDHP)

80 hours PTO per year; paid winter‑vac

Free lunch during meal service

Opportunity for larger roles

Vision and dental opt-in

Job summary

Sifted in Seattle is seeking a Service Lead to support day-to-day leadership and key community operations. You’ll help the Community Manager with kitchen opening, shift operations, and closing, while guiding the Host team and ensuring a smooth service.

This role requires a valid driver’s license, proof of insurance, and reliability. You’ll manage multi-tasked duties in a fast-paced kitchen and office setting, driving a culture of hospitality and problem-solving.

Qualifications

• 1+ year experience in service/catering or brand ambassador industries.
• Operationally minded and highly organized.
• Reliable and trustworthy with strong work ethic.
• Comfortable working in a fast-paced environment.

Responsibilities

• Lead kitchen opening, shift operations, and closing.
• Coordinate host load in and load out.
• Serve as lead host for lunch or dinner shifts.
• Take service as necessary and adapt to requests.
• Ensure host feedback surveys are completed and shared daily.
• Coordinate with donation and compost partners daily.
• Present as a source of leadership, encouragement, and support.

Skills

Leadership

Team coordination

Customer service

Reliability

Organization

Problem solving

Multi-tasking

Communication

Job description

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. Seattle, one of Sifted’s largest markets, is quickly expanding, and needs an individual with a natural inclination towards leadership and responsibility to fill our Service Lead position.

In this role, you’ll play a critical role in our kitchen environment by aiding the Community Manager with kitchen opening and shift operations, owning kitchen closing, and act as a source of encouragement and support to the Host team.

This position requires a reliable vehicle, valid driver's license and auto insurance.

What you’ll be doing

• Leading the community team through kitchen opening, shift operations, and kitchen closing
• Leading + coordinating host load in and load out
• Serving as the lead host for the lunch or dinner shift
• Take service as necessary
• Ensuring the host feedback survey is complete each shift and communicating updates to the Operations Associate daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support
• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Has natural leadership tendencies
• Loves problem-solving
• Maintains a high degree of reliability + trustworthiness
• Compensation : $27 per hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt-in
• 80 hours of PTO with each year of employment; paid winter break from Dec 24 - Jan 1
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast-growing start-up

Eligibility : This position must maintain Seattle Food Service card (company-paid); must be able to drive a company vehicle with a valid driver's license

Work environment : This is a position based both in a commercial kitchen and on-site in client offices

Physical requirements : This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach

About Sifted

Sifted was founded in 2015 by Kimberly Lexow and Jess Legge with a bold vision - to reimagine office food as an experience rooted in hospitality, sustainability, and intentionality .

What began as a modern take on workplace meals quickly evolved into a nationwide food platform that supports culture, community, and carbon-conscious choices across hundreds of companies. We’re not a caterer - we’re a workplace food partner .

Our team is our secret sauce - a mix of hospitality pros, culinary experts, technologists, and innovators redefining what it means to build meaningful, stable, and opportunity-filled careers in hospitality. At Sifted, people stay, grow, and thrive - our team members remain with us three times longer than the industry average.

We offer flexibility, generous perks, and room to grow - hiring builders, operators, creatives, and craftspeople who care about making work (and workplaces) better.

At Sifted, our team culture mirrors the experiences we design for our clients:

• Creative Freedom: Everyone contributes ideas and shapes the future of our service.
• Hospitality-Driven: No matter your role, you’re in service to someone - and that matters.
• Career Growth: We invest in internal mobility, mentorship, and hands-on learning.
• People First: We support flexible work, celebrate wins, and lead with empathy.
• Real Impact: Every day, your work reduces waste, improves lives, and connects people through food.

If you’re passionate about great food, great people, and great purpose - we’d love to meet you.