Catering Server — Elevate Guest Experience at Events

Compass Group USA; Ann Arbor (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Associate Shopping Program

Job summary

Compass Group USA's Levy team at the University of Michigan seeks a Catering Server to take food and beverage orders and efficiently deliver items to dining room guests.

You will greet guests warmly, explain menu options and allergens, coordinate with kitchen staff, and help maintain a clean, safe dining environment during service.

This role offers a dynamic, event-driven setting with teamwork and hospitality skill development.

Responsibilities

• Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
• Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
• Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
• Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
• Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
• Collects tickets and follow proper cash-handling procedures.
• Promotes a clean, safe and neat environment for guests.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
• Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
• Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties during special events and functions.

Job description

Compass Group USA's Levy team at the University of Michigan seeks a Catering Server to take food and beverage orders and efficiently deliver items to dining room guests.

You will greet guests warmly, explain menu options and allergens, coordinate with kitchen staff, and help maintain a clean, safe dining environment during service.

This role offers a dynamic, event-driven setting with teamwork and hospitality skill development.