Catering Server

Friends of Rosamond; City of Syracuse (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

Friends of Rosamond in Syracuse seeks an events support associate responsible for setup, execution, and teardown of catered events, working closely with the CATZ team to ensure a seamless guest experience.

You will set up spaces, serve food and beverages, assist with wine and beverage service as needed, perform prep tasks, and maintain clean, organized work areas while following BEOs and directions from Event Lead.

Qualifications

• Two years' serving experience.
• Food and beverage experience preferred.
• Customer service oriented; Team player; Self-motivated; Able to work in fast paced environment; Able to handle difficult customers.

Responsibilities

• Set up event spaces, including tables, chairs, linens, décor, buffet stations, and service areas.
• Adhere to all information provided in BEO.
• Follow directions from Event Lead while able to work independently.
• Prep work for all events: polishing silverware and glassware, folding napkins, rolling silverware, cleaning equipment, gathering supplies.
• Provide professional and attentive service at an elevated level to clients and guests.
• Anticipate guest, client, and team needs by foreseeing and stepping into roles as needed.
• Serve food and beverages in compliance with laws and company policies.
• Prepare and serve alcoholic beverages in compliance with laws and company policies.
• Assist with food running, buffet maintenance, table clearing, and space upkeep.
• Maintain clean, organized service areas.

Skills

Customer service

Team player

Fast paced environment

Handling difficult customers

Job description

Position Description:

Responsible for supporting all aspects of catered events - including setup, execution, and teardown - while working collaboratively with the CATZ team to ensure seamless operations and provide an exceptional guest experience.

Responsible to:

Event Manager

Essential Job Functions:

• Set up event spaces, including but not limited to, tables, chairs, linens, décor, buffet stations, and service areas.
• Adhere to all information provided in BEO.
• Follow directions, guidance, and assignments provided by Event Lead while simultaneously possessing the ability to work independently.
• Responsible for prep work for all events, including but not limited to, polishing silverware and glassware, folding napkins, rolling silverware, cleaning equipment, and gathering necessary supplies.
• Provide professional and attentive service at an elevated level to clients and guests.
• Anticipate guest, client, and team needs by having foresight and stepping into various roles as needed.
• Serve food and beverages in compliance with all applicable laws and company policies.
• Prepare and serve alcoholic beverages in compliance with all applicable laws and company policies.
• Assist with food running, buffet maintenance, table clearing, and general event space upkeep.
• Maintain clean, organized, and well-stocked service areas when applicable.
• Work collaboratively with FOH, BOH, and Management to ensure smooth event execution.
• Clean up event spaces, including but not limited to, tables, chairs, linens, décor, and floor maintenance.
• Maintain a polished appearance and adhere to company's uniform and grooming standards.
• Adheres to Zoo policies and protocols.

Additional Responsibilities:

• Performs other duties as requested by Event Manager and/or Event Lead.

Education/Experience Requirements:

• Two years' serving experience.
• Food and beverage experience preferred.
• Customer service oriented; Team player; Self-motivated; Able to work in fast paced environment; Able to handle difficult customers.
• Able to lift moderate to heavy items (50-75 pounds); Continuous standing and walking while carrying items; Shifts may include days, nights and / or weekends.