Catering Sales Manager - up to $51,000 + Bonus

Boyd Gaming; Northwood (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading gaming company is seeking a manager for its food and beverage services department. Responsibilities include developing service strategies, managing budgets, leading the team, and ensuring customer satisfaction while adhering to health standards. Ideal candidates will have experience in hospitality management and demonstrated leadership skills.

Qualifications

• Experience in managing food and beverage services.
• Strong background in budgeting and financial management.
• Previous experience in customer service roles.

Responsibilities

• Plan and organize food and beverage services to meet customer expectations.
• Recruit, train, and manage catering staff.
• Ensure compliance with health and safety regulations.

Skills

Team Leadership

Negotiation

Customer Service

Budget Management

Education

Degree in Hospitality Management or related field

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdictions in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies, and our sound business planning combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members, and our communities.

Job Description

Plan, organize, and develop the food and beverage services of organizations and businesses, while meeting customer expectations, food and hygiene standards, and financial targets. Responsible for the combined performance of the team and for ensuring that everyone within their team reaches their targets.

• Spend time negotiating with the client organization, assessing its requirements, and ensuring satisfaction with the service delivered.
• Recruit and train permanent and casual staff.
• Organize, lead, and motivate the catering team.
• Communicate daily with the management team, plan work schedules, and check client requirements.
• Handle customer complaints and inquiries.
• Take responsibility for the sales and marketing of the conference center, including pricing, promotions, image/brand, and profile.
• Research markets to identify new business opportunities; negotiate with external service providers and suppliers as needed.
• Plan menus in consultation with chefs.
• Ensure health and safety regulations are strictly observed.
• Manage budgeting and establish financial targets and forecasts.
• Finalize all budget event orders for distribution to operating departments.
• Track and ensure all BEOs and authorized forms are received and signed by clients.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class under federal, state, or local law.