Catering Sales Manager — Hospitality Growth

HEI Hotels & Resorts; Orlando (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Complimentary on-site parking

GoHilton employee travel program

Paid time off

Job summary

HEI Hotels & Resorts is seeking a Catering Sales professional in Orlando to drive revenue through new and existing accounts, coordinating with culinary and banquet teams for successful events.

Responsibilities include prospecting accounts, conducting site inspections, and leveraging yield strategies to maximize profitability while building long-term client relationships and repeat business across hotel services.

Qualifications

• Prior hospitality experience with catering sales
• Minimum 1+ year in catering sales
• Experience at a similar size and quality hotel preferred
• Proficient in Microsoft Word, Excel, and hotel sales system
• Strong sales and revenue management skills
• Knowledge of hotel features, benefits, and competitive landscape
• Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance
• Effective verbal and written communication skills
• Strong organizational, problem-solving, and client service skills

Responsibilities

• Prospect and solicit new and existing catering accounts to achieve or exceed revenue goals.
• Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets.
• Apply yield management techniques and analyze historical data to maximize revenue and profitability.
• Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability.
• Conduct market research on competitors' products, services, and pricing to inform strategic business plans.
• Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value.
• Build and maintain long-term client relationships, ensuring repeat business.
• Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities.
• Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments.
• Conduct hotel site inspections and client presentations with professionalism and confidence.
• Participate in trade shows, sales blitzes, and networking events to generate leads.
• Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution.
• Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction.
• Manage A/V equipment as a profit center when applicable.
• Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events.
• Monitor market trends, competitor activity, and key client accounts to identify growth opportunities.
• Perform any other job-related duties as assigned.

Skills

Catering sales

Sales skills

Revenue management

Client relations

Communication

Budget forecasting

Tools

Delphi

Microsoft Excel

Microsoft Word

Job description

HEI Hotels & Resorts is seeking a Catering Sales professional in Orlando to drive revenue through new and existing accounts, coordinating with culinary and banquet teams for successful events.

Responsibilities include prospecting accounts, conducting site inspections, and leveraging yield strategies to maximize profitability while building long-term client relationships and repeat business across hotel services.