Catering Sales Manager | Full-Time | Rhubarb Hospitality Collection

Oak View Group; Philadelphia (Philadelphia County); On-site; USD 55,000 - 65,000; Full time

Job summary

A leading company in hospitality is seeking a Catering Sales Manager to oversee sales operations and manage client relations. This role involves negotiating contracts, coordinating marketing functions, and ensuring exceptional service at events. Ideal candidates will have a strong background in sales and experience in the hospitality sector.

Benefits

Health, Dental and Vision Insurance

401(k) Savings Plan and matching

Paid Time Off

Qualifications

• 6 months related hospitality industry experience required.
• 3-5 years in sales role with proven success.
• Ability to work independently with minimal supervision.

Responsibilities

• Generate, manage, and coordinate catering sales.
• Negotiate and finalize contracts for events.
• Maintain client relationships and ensure service quality.

Skills

Customer Service

Sales Negotiation

Networking

Detail-oriented

Education

High School diploma or equivalent (G.E.D.)

Tools

Microsoft Office

POS systems

Job description

Catering Sales Manager | Full-Time | Rhubarb Hospitality Collection

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Catering Sales Manager | Full-Time | Rhubarb Hospitality Collection

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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for venue and catering. This position is responsible for generating, managing and coordinating outside catering sales, as well as initiating, directing and implementing marketing functions in the Catering Department. The Sales Manager will independently manage and oversee all aspects of full group operations from reservation, through contract negotiation and finalization, to group reception and event catering.

The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Sales Manager will handle sales and customer service issues including providing outstanding customer service; researching, resolving and clarifying invoice questions; and providing knowledgeable and appropriate suggestions regarding menu selections. The Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors. Must be available to assist with general catering operations as needed.

This role pays an annual salary of $55,000-$65,000 and is bonus eligible.

Benefits for Full-Time roles Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 22, 2025.

Memorial Hall, home of the Please Touch Museum, steeped in history, elegance, and architectural grandeur, Memorial Hall c. 1876 is a stunning National Historic Landmark in the heart of Fairmount Park. Home to the beloved Please Touch Museum, this magnificent Beaux-Arts building offers a breathtaking backdrop for weddings, corporate events, and private celebrations.

• Build relationships by networking and prospecting with key decision markers, establish and develop strong and effective relationships with influencers through the use of professional, courteous and ethical interpersonal interaction.
• Coordinate and deliver effective sales presentations.
• Independently sources, identifies, and pursues outside networking opportunities through professional industry resources and community events, or special events attended by prospects.
• Responsible for negotiating, authoring, and submitting finalized contracts and BEOs to Client and Internal Staff.
• Address or coordinate all Catering requirements and requests in a timely and helpful manner.
• Maintain accurate records for all Catering sales activities in conjunction.
• Communicate daily with Food & Beverage Manager, culinary staff, catering staff, and Operations Staff about the needs of our guests and their expectations.
• Maintain an extensive client database for follow-up sales calls and contact (in person, phone, email, mail, etc.)
• Assist with follow-up of guests’ experience at the venue, ensuring that all issues have been addressed.
• Assist in the planning and coordination of catered events as directed.
• Serves as primary group and convention contact once the contract is signed; approves any inventory or other changes, responds to questions or concerns in a timely manner.
• Assists with oversight of accounts receivable in conjunction with assigned events.
• High School diploma or equivalent (G.E.D.), plus minimum 6 months related hospitality industry experience and/or training.
• 3-5 or more years in a sales role, with verifiable sales success.
• Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets and menu development.
• Ability to work independently both on and off venue property with little supervision or oversight.
• Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email); working knowledge of POS systems.
• Ability to adhere to high standard of business etiquette, professional verbal and written communication.
• Ability to consistently represent the Company in a professional, positive and knowledgeable manner.
• Ability to adhere to highest standard of confidentiality and discretion.
• Demonstrated ability to produce detail-oriented, accurate work.
• Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
• Ability to travel to outside sales calls and/or events.
• Proven ability to make solid, appropriate and independent decisions.
  
  
  

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Entertainment Providers

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