Catering Sales Manager

Resolute Road Hospitality; Spokane (WA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Optional Daily Pay

Health/Life Insurance

401(k)

Paid Time Off

Employee Assistance Program

Referral Program

Job summary

Resolute Road Hospitality is seeking a passionate Catering & Sales Manager in Spokane to solicit, book, plan, and coordinate group meetings and events. You’ll work with clients and hotel teams to ensure flawless execution, maximize banquet space, and exceed revenue goals while delivering exceptional guest experiences.

The role includes forecasting, budgeting, and pace reporting to guide strategic revenue decisions.

Qualifications

• Proven experience in sales or event management, preferably in hospitality.
• Strong negotiation, communication, and organizational skills.
• Ability to meet sales targets and build lasting client relationships.

Responsibilities

• Solicit, book, plan, and coordinate group rooms, meetings, and events.
• Collaborate with clients and internal teams to ensure seamless execution.
• Maximize banquet space utilization and revenue; support forecasting and budgeting.
• Lead BEO meetings and communicate group requirements to staff.
• Maintain accurate sales forecasts, pace reports, and revenue projections.
• Analyze trends to identify opportunities and risks; provide exceptional guest experiences.

Skills

Sales & events

Negotiation

Communication

Forecasting

Budgeting

Customer service

Team collaboration

Independence

Education

2-4 years catering sales/coordination

Tools

Microsoft Office

Event management software

Job description

The Doubletree by Hilton located in Spokane, Washington is looking to add to our hospitality family! This beautiful hotel is perfectly located in the heart of downtown Spokane, just minutes away from Riverfront park, the downtown conference center and tons of restaurants. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today!

Summary

At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. With a growing national footprint, we offer dynamic opportunities for professionals ready to grow. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Optional Daily Pay

Health/Life Insurance

401(k)

Paid Time Off

Employee Assistance Program

Referral Program

Your Role

As Catering & Sales Manager, you’ll be responsible for soliciting, booking, planning, and coordinating group rooms, meetings, and events. You’ll collaborate with clients and internal teams to ensure seamless execution, maximize banquet space utilization, and exceed revenue goals while delivering exceptional guest experiences. This role will also support forecasting, budgeting, and pace reporting efforts to help drive strategic revenue decisions and operational planning. This role is ideal for someone who thrives on Social Intelligence, leads with Integrity, and brings Grit to every detail.

What You’ll Do

• Secure new and repeat business through outside sales calls, networking, and marketing efforts
• Maximize banquet space utilization to achieve and exceed revenue targets
• Develop and execute territorial marketing strategies to drive group and event bookings
• Maintain accurate sales forecasts, pace reports, and revenue projects to support business planning
• Analyze book trends, pickup, and market demand to identify opportunities and risks
• Plan and detail meetings and functions, including space, menus, equipment, and décor
• Complete contracts, prepare paperwork, and coordinate with hotel departments
• Resolve client concerns and ensure high quality service delivery
• Lead Banquet Event Order (BEO) meetings and communicate group requirements to staff
• Manage billing, payment methods, and financial oversight for group events
• Stay informed on hotel procedures, competitor offerings, and industry trends
• Represent the hotel at professional events and maintain high visibility in the market
• Perform other duties as assigned

Knowledge, Skills & Abilities

• Proven experience in sales or event management, preferably in hospitality
• Strong negotiation, communication, and organizational skills
• Ability to meet sales targets and build lasting client relationships
• Strong analytical and forecasting abilities with attention to revenue trends and reporting accuracy
• Excellent customer service and problem-solving abilities
• Proficiency in Microsoft Office, experience with event management and software is a plus
• Ability to work independently and collaboratively in a fast-paced environment

Education & Experience

• 2-4 years of experience in catering sales or event coordination preferred
• Prior experience in a hotel or hospitality setting strongly preferred

Additional Information

Consistent attendance and adherence to Resolute Road Hospitality’s standards are critical to success in this role. This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of responsibilities, duties, and skills required. Duties may evolve based on organizational needs.

E-Verify

Resolute Road Hospitality utilizes E-Verify for all employment authorization verification.