Catering Sales Manager

The Crescent Hotels Group; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hotel group is seeking an experienced Catering Sales Manager for its dual-branded hotel in Phoenix. This role involves booking events, upselling services, and ensuring client satisfaction. The ideal candidate will have at least 3 years of hotel catering sales experience and excellent communication skills.

Benefits

Excellent compensation package

Operational incentive plan eligibility

Exceptional benefits for eligible associates & family members

401K matching program

Discounts at Crescent managed properties across North America

Qualifications

• Minimum of 3 years of hotel catering sales experience with proven success.
• In-market experience is required.
• Experience with Marriott systems is highly preferred.

Responsibilities

• Book group events, ensuring seamless sales processes.
• Upsell products and services based on market conditions.
• Meet and greet clients, conduct property tours.

Skills

Leadership

Communication

Sales

Event Planning

Job description

Description

Crescent Hotels & Resorts is seeking an experienced and energetic Catering Sales Manager for the dual-branded AC & Element Hotel Norterra.

This Marriott multi-branded hotel combines a 4-story, 182-room AC Hotel with a 95-room Element Hotel in the same building. Located on the northern edge of Phoenix within the Noterra’s 500-acre mixed-use campus, it offers superb access to over 2.6 million square feet of walkable amenities.

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, celebrate you, and support your career growth. We offer health & wellness programs, top-tier learning and development, and travel discounts to help you explore. Join us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Excellent compensation package
• Operational incentive plan eligibility
• Exceptional benefits for eligible associates & family members
• 401K matching program
• Discounts at Crescent managed properties across North America for you & your family

ESSENTIAL JOB FUNCTIONS:

• Book group events, including Weddings and Social Events, ensuring seamless sales processes.
• Upsell products and services to maximize opportunities based on market conditions and property needs.
• Meet and greet clients, conduct property tours, promote facilities, and respond to inquiries.
• Close sales by collecting deposits and signed contracts.
• Ensure billing accuracy and process final bills.
• Solicit business from corporate clients via telephone for various event types.
• Develop client menus, write contracts, organize event arrangements.
• Document all contract details accurately in the property system.
• Assist guests with equipment rentals, AV/technology needs, decorations, and room setups.
• Identify operational challenges and collaborate with staff and clients to resolve them.
• Verify site inspections and ensure timely business turnover for quality service.

REQUIRED SKILLS/ABILITIES:

• Minimum of 3 years of hotel catering sales experience with proven success.
• In-market experience is required.
• Experience with Marriott systems is highly preferred.
• Wedding planning or relevant market sales experience is a plus.
• Excellent leadership and communication skills.
• Willingness to work varied schedules, including nights, weekends, and holidays.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is committed to informing all applicants of their rights under federal employment laws. For more details, review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts