Catering Sales Manager

Talently; Minneapolis (MN); On-site; USD 65,000 - 70,000; Full time

Job summary

Talently is seeking a Catering Sales Manager for a luxury hotel located directly at Minneapolis–Saint Paul International Airport. The role focuses on generating catering and event revenue by selling and coordinating meetings, events, and special functions, from inquiry to contract.

Responsibilities include prospecting, managing the sales process, site tours, and creating customized proposals. Collaboration with Culinary, Banquets, Conference Services, and Operations ensures flawless events and

Qualifications

• Must have proven experience selling meetings, events, and catering business within a hotel or hospitality environment.
• Strong ability to prospect, build client relationships, negotiate contracts, and convert leads into booked business.
• Excellent organization and communication skills with the ability to manage multiple events, details, deadlines, and internal teams.

Responsibilities

• Generate catering and event revenue through proactive prospecting, account development, and timely response to incoming inquiries.
• Manage the sales process from initial inquiry through contract execution, ensuring a seamless client experience.
• Serve as the primary point of contact for clients, building strong relationships and delivering exceptional service throughout the planning process.
• Conduct site tours, client appointments, outside sales calls, and industry networking events to promote the hotel and secure new business.
• Develop customized proposals, menus, and event solutions that align with client objectives while maximizing hotel profitability.
• Collaborate with Culinary, Banquets, Conference Services, and Operations teams to ensure successful event execution.
• Coordinate all event details including food and beverage, meeting space, audiovisual, transportation, rooming lists, and billing arrangements.
• Identify opportunities to enhance the guest experience through strategic upselling and customized offerings that reflect the luxury standards of the InterContinental brand.
• Maintain accurate client records, activities, forecasts, and event details within Delphi.
• Monitor client satisfaction and meeting planner feedback, taking proactive steps to exceed expectations and strengthen repeat business opportunities.
• Participate in forecasting, budgeting, and revenue strategy discussions to support department and hotel goals.
• Contribute innovative ideas, promotions, and sales initiatives that enhance the hotel's catering offerings and drive revenue growth.

Skills

Catering Sales

Event Sales

Hotel Sales

Client Relationship Management

Contract Negotiation

Business Development

Event Planning & Coordination

Revenue Generation

Upselling & Account Development

Delphi / Hospitality Sales Systems

Tools

Delphi.fdc

Social Tables

Hospitality Sales Systems

Job description

Salary: $65,000 - $70,000 + Quarterly Bonus (Volume of Business/Sales)

Skills: Catering Sales, Event Sales, Hotel Sales, Client Relationship Management, Contract Negotiation, Business Development, Event Planning & Coordination, Revenue Generation, Upselling & Account Development, Delphi / Hospitality Sales Systems

About Company / Opportunity:

A luxury, full-service hotel located directly at Minneapolis–Saint Paul International Airport, offering an upscale experience for business and leisure travelers as well as corporate groups, meetings, weddings, and special events. The property features 291 guest rooms and suites, multiple dining outlets, and more than 30,000 square feet of meeting and event space, including a large ballroom and elevated event venues with views of the Twin Cities.

The hotel combines a convenient airport location with high-end service, sophisticated accommodations, and a strong focus on meetings, events, and guest experiences. It is directly connected to Terminal 1 and is positioned as a leading luxury destination within the Twin Cities hospitality market.

The Catering Sales Manager is responsible for generating catering and event revenue by selling and coordinating meetings, events, and special functions at the hotel. This role manages the sales process from initial inquiry through contract execution, building strong client relationships while creating customized event solutions that meet client objectives and maximize hotel profitability. Success in this position requires a combination of sales expertise, attention to detail, and exceptional communication skills to ensure a seamless experience for both clients and hotel operations.

Responsibilities

• Generate catering and event revenue through proactive prospecting, account development, and timely response to incoming inquiries.
• Manage the sales process from initial inquiry through contract execution, ensuring a seamless client experience.
• Serve as the primary point of contact for clients, building strong relationships and delivering exceptional service throughout the planning process.
• Conduct site tours, client appointments, outside sales calls, and industry networking events to promote the hotel and secure new business.
• Develop customized proposals, menus, and event solutions that align with client objectives while maximizing hotel profitability.
• Collaborate with Culinary, Banquets, Conference Services, and Operations teams to ensure successful event execution.
• Coordinate all event details including food and beverage, meeting space, audiovisual, transportation, rooming lists, and billing arrangements.
• Identify opportunities to enhance the guest experience through strategic upselling and customized offerings that reflect the luxury standards of the InterContinental brand.
• Maintain accurate client records, activities, forecasts, and event details within Delphi.
• Monitor client satisfaction and meeting planner feedback, taking proactive steps to exceed expectations and strengthen repeat business opportunities.
• Participate in forecasting, budgeting, and revenue strategy discussions to support department and hotel goals.
• Contribute innovative ideas, promotions, and sales initiatives that enhance the hotel's catering offerings and drive revenue growth.
  

Must-Have Skills

• Hotel Catering & Event Sales – Proven experience selling meetings, events, and catering business within a hotel or hospitality environment.
• Business Development & Client Relationships – Strong ability to prospect, build client relationships, negotiate contracts, and convert leads into booked business.
• Event Coordination & Communication – Excellent organization and communication skills with the ability to manage multiple events, details, deadlines, and internal teams.

Nice to Have Skills

• Luxury Hotel Experience – Experience selling within an upscale or luxury hotel environment with high service standards.
• Delphi & Hospitality Sales Systems – Hands‑on experience with Delphi.fdc, Social Tables, and other hotel sales/event management platforms.
• Twin Cities Market Knowledge – Established relationships and knowledge of the Minneapolis–St. Paul corporate, social, and events market.