Catering Sales Manager

Quorum Hospitality; Kapaa (HI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement

Tuition reimbursement

Travel discounts

Daily pay

Job summary

Quorum Hospitality's Hilton Garden Inn Kauai Wailua Bay seeks a Catering Sales Manager to drive catering revenue and manage client relationships from inquiry to execution. This hands-on, client-facing role blends sales and service, coordinating menus, events, and up-selling hotel services to maximize revenue.

The ideal candidate has 2+ years in catering sales or hotel events, strong closing skills, and proficiency with Windows and event planning software.

Qualifications

• 2+ years catering sales or hotel event planning experience.
• Experience detailing meetings, events, or banquets preferred.
• High school diploma or equivalent (college degree a plus).
• Strong sales skills with ability to build rapport, present confidently, close business.
• Proficiency with Windows and sales/meeting planning software.
• valid driver’s license and acceptable MVR.

Responsibilities

• Solicit catering and SMERF group accounts to meet revenue targets.
• Prospect, schedule sales appointments, and network for leads.
• Prepare tailored proposals for clients.
• Conduct tours, tastings, and meetings to secure business.
• Detail event requirements including menus, setup, A/V, timelines, requests.
• Create Banquet Event Orders and coordinate internal communications.
• Partner with Culinary, Banquets and Events for flawless execution.
• Forecast catering revenue and adjust strategies as needed.
• Upsell menu enhancements and hotel services to maximize revenue.
• Maintain client information and communications in the CRM.
• Attend sales meetings and provide required MOD coverage.
• Assist with promotions and client events.
• Other duties as assigned.

Skills

Sales skills

Client relationship building

Organization

Multitasking

Windows & meeting planning software

Delphi experience

Education

High school diploma or equivalent

College degree preferred

Tools

Sales/meeting planning software

Windows OS

Job description

Description

Join our team as a Catering Sales Manager at Hilton Garden Inn Kauai Wailua Bay !

Are you passionate about creating memorable events and building strong client relationships? We are seeking a talented Catering Sales Manager to drive catering revenue, cultivate new business, and ensure seamless event execution from initial inquiry through completion. This hands-on, client-facing role is perfect for someone who excels at both sales and service, with a knack for crafting experiences that exceed expectations.

Your Role:

As the Catering Sales Manager, you’ll be responsible for generating catering and SMERF group business and guiding clients through the planning process with professionalism and care. Your focus will be on selling, detailing, and coordinating events, ensuring every meeting, celebration, and gathering reflects our hotel’s standards of quality. Some of your key responsibilities include:

• Solicit new and existing catering and SMERF group accounts to achieve or exceed budgeted revenue.
• Conduct prospecting, make sales appointments, and actively participate in networking to generate new leads.
• Respond promptly to incoming inquiries and prepare proposals tailored to client needs.
• Conduct site tours, tastings, and client meetings to showcase hotel offerings and secure business.
• Detail event requirements including menu selections, room setup, A/V needs, timelines, and special requests.
• Create and distribute Banquet Event Orders and internal communication ensuring operational readiness.
• Partner with the Culinary, Banquets, and Events teams to ensure flawless execution and guest satisfaction.
• Forecast and track catering revenue; monitor pacing and adjust strategies as needed.
• Maximize revenue through strategic up-selling of menu enhancements, upgrades, and hotel services.
• Maintain accurate account information, trace dates, and client communication in the sales system.
• Attend daily/weekly sales meetings and participate in required M.O.D. coverage.
• Assist with promotions, sales blitzes, and client events as assigned.
• Other duties as assigned.

What We’re Looking For:

• 2+ years of catering sales or hotel event planning experience required (sales or catering focus).
• Experience detailing meetings, events, or banquets preferred.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is a plus.
• Strong sales skills with the ability to build rapport, present confidently, and close business.
• Must be proficient with Windows operating systems and sales/meeting planning software.
• Must have a valid driver’s license for applicable state and an acceptable MVR (Motor Vehicle Record)
• Strong organizational skills and attention to detail with the ability to manage multiple events at once.
• Delphi experience preferred.

What We’ll Do For You:

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer
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