Catering Sales Manager

Omni Hotels & Resorts; Irving (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Omni Las Colinas is seeking a Catering Sales Manager to drive direct sales in the local wedding market, plan and detail booked events, and maximize catering revenues while maintaining profitability. You'll coordinate with hotel departments to ensure guest satisfaction and operate within property standards.

The role requires strong selling, negotiating and presentation skills, and leadership with a service-driven mindset. A HS diploma is required; college degree preferred.

Qualifications

• Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
• Must have proven selling, negotiating and presentation skills.
• Requires knowledge of advanced sales techniques.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
• The ability to delegate, effectively train, and coach.
• Must be able to work a flexible schedule including nights, weekends, and holidays (Schedule for this role is typically Tuesday through Saturday).

Responsibilities

• Solicitation of direct sales in the local wedding market
• Event planning and detailing for booked events
• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function arrangements to all responsible hotel departments.
• Communicate with clients before events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against the client's specifications. Correct where necessary.
• Manage client contracts and communicate effectively to ensure repeat bookings.
• Update and increase client prospects through active prospecting.
• Maximize hotel revenue through upselling techniques.
• Other duties as assigned by the Director of Catering and Convention Services

Skills

Sales

Negotiation

Presentation skills

Customer service

Communication

Leadership

Training coaching

Multitasking

Flexibility

Education

High School Diploma or Equivalent

College degree preferred

Tools

Microsoft Word

PowerPoint

Excel

Outlook

Delphi

Job description

Omni Las Colinas

Join the Team at Omni Las Colinas Hotel - Where Luxury Meets Lifestyle

Nestled along the scenic Mandalay Canal in the heart of Irving, Texas, Omni Las Colinas Hotel is a vibrant urban retreat that blends upscale sophistication with the energy of a growing destination. Our AAA Four Diamond property recently completed a $13-million-dollar renovation, elevating every corner of the hotel with modern design, enhanced amenities, and refreshed guest experiences.

With 401 luxury guest rooms and 96 suites, event space spanning more than 50,000 square feet, and the iconic LRH Restaurant & Bar, our hotel offers guests-and associates-a dynamic, high-end experience. From waterfront dining and resort-style pool experiences to curated local events, we serve as a central hub for leisure travelers, business professionals, and locals alike.

At Omni Las Colinas, we don't just deliver exceptional service-we create unforgettable experiences. And it all starts with our people.

We're looking for passionate, driven, and service-focused individuals to join our team. Whether you're beginning your career in hospitality or looking to grow in a supportive, inclusive environment, you'll find endless opportunities here. As part of the Omni Hotels & Resorts family, you'll benefit from a strong culture of excellence, industry-leading training, and a commitment to associates well-being and development.

The Catering Sales Manager will ensure booked events comply with property policy while maintaining high standards of quality and efficiency. Maintaining optimum guest satisfaction and meeting or exceeding overall profitability objectives

Responsibilities

• Solicitation of direct sales in the local wedding market
• Event planning and detailing for booked events
• Maximize Catering revenues wherever possible and minimize erosion of check averages from price-sensitive groups. Communication of function arrangements to all responsible hotel departments.
• Communicate with clients before events to initiate, negotiate, and close contracts for all catered functions.
• Creation of profitable menus and distribution of client expectations to Food & Beverage Departments.
• Coordinate Catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction.
• Physically double-check all function arrangements against the client's specifications. Correct where necessary.
• Manage client contracts and communicate effectively to ensure repeat bookings.
• Update and increase client prospects through active prospecting.
• Maximize hotel revenue through upselling techniques.
• Other duties as assigned by the Director of Catering and Convention Services

Experience

• High School Diploma or Equivalent.
• College degree preferred.
• Minimum of 1 year hotel sales/catering experience and/or successful completion of Omni LID program.
• Knowledge of the operations of the hotel industry.
• Dynamic, enthusiastic, creative leader who thrives under pressure and can perform multiple functions and troubleshoot when needed.
• Command of the English language both written and verbal, with the ability to demonstrate warmth and empathy when engaging with others.
• Must have proven selling, negotiating and presentation skills.
• Requires knowledge of advanced sales techniques.
• Highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook. Delphi experience preferred.
• The ability to delegate, effectively train, and coach
• Must be able to work a flexible schedule including nights, weekends, and holidays (Schedule for this role is typically Tuesday through Saturday)

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.