Catering Sales Manager

Sheraton Hartford Hotel at Bradley Airport; Bull Run Corner (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

On-site discounts

Paid time off

401(k)

Employee discounts

Job summary

Waterford Hotel Group is seeking a Catering Sales Manager to drive catering and event revenue. You will prospect new business, manage accounts, review contracts, and deliver customized proposals in line with policies.

You’ll lead promotions with internal teams and respond to inquiries to maximize bookings. You will develop strategies with management, close deals, and coordinate with banquets, culinary, and operations to ensure flawless events and superior client satisfaction.

Qualifications

• We are seeking a self-motivated Sales and Catering Manager with strong organizational skills, creativity, and a drive to exceed client expectations.
• Excellent communication, interpersonal, and presentation skills are essential, along with the ability to establish rapport and foster long-term client relationships.
• Associate’s degree in Business Administration, Hotel/Restaurant Management, Event Planning, or related field (Bachelor’s degree a plus).
• Minimum of 1 year experience in catering sales, event management &/or hotel sales.
• Strong organizational, time-management, and prioritization skills.
• Proven ability in lead generation, client negotiations, and closing skills.
• Ability to work collaboratively across departments to ensure successful event delivery.
• Must be able to pass a background check.

Responsibilities

• Working with the management team to develop and execute catering sales strategies.
• Assisting with the development and implementation of catering promotions and packages, both internal and external.
• Achieving personal catering sales goals and setting a positive example for the team.
• Recommending realistic booking goals based on market trends and property needs.
• Conducting client calls and site visits to acquire new catering business and/or close on event opportunities.
• Executing and supporting the operational aspects of booked business (e.g., generating proposals, drafting contracts, event detailing, and customer correspondence).
• Analyzing market information and implementing strategies to achieve the property’s financial catering and event goals.
• Interacting with clients during the planning process and onsite events to obtain feedback and ensure satisfaction.
• Delivering exceptional customer service and acting as a key point of contact for catering clients.
• Developing and managing relationships with internal departments (banquets, culinary, operations) to ensure seamless event execution.
• Building strong external relationships with community partners, vendors, and local businesses to grow catering opportunities.

Skills

Organizational skills

Creativity

Communication skills

Interpersonal skills

Presentation skills

Education

Associate’s degree in Business Administration

Hotel/Restaurant Management

Event Planning

Bachelor’s degree a plus

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Catering Sales Manager

The Catering Sales Manager is responsible for driving catering and event revenue for the hotel. In this role, you will actively prospect and qualify new catering business, manage existing accounts, produce and/or review contracts, respond to inquiries, and provide customized client proposals in line with departmental policies and procedures. This position reports to the Director of Sales and Marketing.

You will play a key role in developing new and repeat catering business, while providing leadership in creating and executing strategies to maximize event bookings and revenue. We offer competitive compensation and benefits, a supportive and collaborative work environment, plus numerous opportunities for professional development and career advancement.

Your specific duties in this role will include:

• Working with the management team to develop and execute catering sales strategies.
• Assisting with the development and implementation of catering promotions and packages, both internal and external.
• Achieving personal catering sales goals and setting a positive example for the team.
• Recommending realistic booking goals based on market trends and property needs.
• Conducting client calls and site visits to acquire new catering business and/or close on event opportunities.
• Executing and supporting the operational aspects of booked business (e.g., generating proposals, drafting contracts, event detailing, and customer correspondence).
• Analyzing market information and implementing strategies to achieve the property’s financial catering and event goals.
• Interacting with clients during the planning process and onsite events to obtain feedback and ensure satisfaction.
• Delivering exceptional customer service and acting as a key point of contact for catering clients.
• Developing and managing relationships with internal departments (banquets, culinary, operations) to ensure seamless event execution.
• Building strong external relationships with community partners, vendors, and local businesses to grow catering opportunities.

Requirements:

We are seeking a self-motivated Sales and Catering Manager with strong organizational skills, creativity, and a drive to exceed client expectations. Excellent communication, interpersonal, and presentation skills are essential, along with the ability to establish rapport and foster long-term client relationships.

Specific qualifications include:

• Associate’s degree in Business Administration, Hotel/Restaurant Management, Event Planning, or related field (Bachelor’s degree a plus).
• Minimum of 1 year experience in catering sales, event management &/or hotel sales
• Strong organizational, time-management, and prioritization skills.
• Proven ability in lead generation, client negotiations, and closing skills.
• Ability to work collaboratively across departments to ensure successful event delivery.
• Must be able to pass a background check.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

• On Demand Pay- Why wait for pay day – get your pay when you need it 24/7.
• Pet Insurance- We cover the whole family, and all associates are eligible for discounted pet insurance.
• 401k Plan- Nobody wants to work forever, start planning for your future now.
• Hotel Discounts- It’s one of the biggest industry perks.
• Shoes for Crews- All associates are eligible for a shoe subsidy through Shoes for Crews.

For more information, please visit our website at waterfordhotelgroup.com

EOE/M/F/D/V